Client Care Executive - Personal Clients,Cards

2 - 5 years

5 - 7 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Scheduling, if applicable
  • Identify pain areas. Process improvement to be initiated
  • Find solutions/ensure outcomes/ result orientation
  • Monthly review and reporting on KRI/KPIs
  • To reduce the attrition rates and maintain it within the limits prescribed by the organization
  • Ensure self and team compliance with all applicable rules / regulations and group policies

Skills and Experience

  • Customer Service Experience
  • Communication
  • Sales Exposure

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