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Client Background Verifications Support Specialist

Client Background Verifications Support Specialist

IBM

1 - 5 years

1 - 4 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

compliance vendor management microsoft office operations stakeholder management background verification hr systems legal hr dispute resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Handle background check orders, track insufficiencies, prepare certifications, and issue closure confirmations.

Collaborate with vendor partners to resolve issues related to tools, release forms, delayed reports, payments, and technical challenges.

Review background check reports and follow up with employees for additional documentation when required.

Work closely with internal stakeholders and team members to ensure seamless process execution.

Identify process gaps and implement strategies to make BGV operations faster, smarter, and more efficient.

Support HR and compliance teams with process enhancements, dispute resolution, appeals, and audit readiness.

Ensure strict adherence to legal requirements and internal compliance policies throughout the BGV process.

Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Required Skills

In-depth knowledge of background verification processes across multiple geographies.

Strong communication and coordination skills for vendor and stakeholder management.

Ability to analyze and review reports with high attention to detail.

Understanding of compliance standards and relevant legal frameworks.

Problem-solving mindset with a focus on continuous improvement.

Preferred
Skills:

Experience of working in global BGV operations.

Strong working knowledge of Microsoft office – Excel

Familiarity with HR systems and vendor management platforms.

Good Oral and Written Communication

Excellent organizational and time-management abilities.

Preferred technical and professional experience Strong working knowledge of Microsoft office – Excel

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Client Background Verifications Support Specialist