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JobTravia Pvt. Ltd.
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ClickHouse Support Engineer

ClickHouse Support Engineer

JobTravia Pvt. Ltd.

3 years

0 Lacs

hyderabad telangana india

Posted:1 week ago| Platform:

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Skills Required

support troubleshooting triage resolve query configuration analysis documentation database sql tuning linux systemd jira service scripting diagnostics monitoring escalation

Work Mode

On-site

Job Type

Full Time

Job Description

ClickHouse Support Engineer:

Yrs of exp – 6+ yrs

Role Overview

Key Responsibilities

Triage and resolve L1–L3 support tickets for ClickHouse clusters
Diagnose query performance issues, configuration errors, and hardware faults
Perform root-cause analysis and document permanent fixes
Escalate complex issues to administrators or architects when needed
Maintain and update support documentation and runbooks
Monitor SLAs and provide timely updates to stakeholders

Required Qualifications

3+ years in a database or infrastructure support role
Hands-on ClickHouse experience, including SQL tuning and query profiling
Solid Linux troubleshooting skills (logs, systemd, kernel parameters)
Familiarity with ticketing systems (Jira, ServiceNow)
Strong customer-service mindset and clear written communication

Nice-to-Have

Scripting skills for automating diagnostics (Bash, Python)
Experience with monitoring stacks (Prometheus, Grafana)
Experience in escalation handling.

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ClickHouse Support Engineer