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2028 Claims Processing Jobs - Page 18

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2.0 - 6.0 years

7 - 10 Lacs

bengaluru

Work from Office

AM/DM - Claims - Commercial Lines - Non-Motor - 2-6 Years - Bangalore Location - Bangalore & Mumbai An exciting opportunity for professionals with 26 years of experience in Non-Motor Claims (Property, Fire, Engineering, Miscellaneous, Workmen Compensation). This role demands strong analytical, communication, and customer service skills to handle claims effectively, detect fraud, and ensure timely resolution. Your Future Employer - A leading and one of Indias fastest-growing digital-first general insurance companies , revolutionizing the insurance industry through technology, customer-first service, and innovative products. Responsibilities - Handle and process Non-Motor claims (Property, Fire, Engineering, Misc., WC). Identify claim type, establish first contact with insured/claimant, and prepare requirement lists. Conduct video surveys and analyze the cause and extent of loss. Coordinate with surveyors, investigators, and network teams based on complexity. Ensure accurate MIS, documentation, and claim records. Assess loss as per policy wordings, terms, and conditions . Draft claim notes, settlement recommendations, and repudiation letters. Manage escalations, detect fraudulent claims, and ensure closure within TAT. Collaborate with underwriting, operations, and network teams to resolve issues. Requirements - 26 years of experience in Non-Motor Claims handling . Strong knowledge of policy wordings for Property, Fire, Misc., Engineering, WC. Proficiency in MS Office and claims management tools. Strong analytical, negotiation, and problem-solving skills. Excellent soft & assertive communication skills. Multilingual proficiency (3–4 languages) is an advantage. Proactive and team-oriented, with ability to work in fast-paced environments. What is in it for you - Be part of a high-growth, digital-first insurance company . Exposure to diverse and complex claims across commercial lines. Career advancement opportunities and cross-functional collaboration. Employee-friendly culture with competitive salary and benefits. Reach us: If you think this role is aligned with your career, kindly share your updated CV with us at vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable hiring experience. We do not discriminate based on race, religion, gender, age, or any protected characteristic. Note: Due to a high volume of applications, if you don’t hear from us within 1 week, please consider your profile not shortlisted for this role. Fraud Alert: Scammers may misuse Crescendo Global’s name for fake job offers. We never ask for money or system upgrades. Verify all opportunities at www.crescendo-global.com and report suspicious activity immediately. Profile Keywords - Claims Manager Jobs, Non-Motor Claims Jobs, Property Claims Jobs, Fire Claims Jobs, Engineering Claims Jobs, Workmen Compensation Claims Jobs, Insurance Jobs in Bangalore, Insurance Jobs in Mumbai, General Insurance Claims Jobs, Crescendo Global Jobs.

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2.0 - 5.0 years

1 - 4 Lacs

hyderabad

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Greeting from Kotak Life Insurance Interested candidate can share their cv on 6305323356 or Mail: Jayanth.panchagnula@kotak.com Job Title: Executive Group Insurance Operations (CSG) Job Description: We are looking for a detail-oriented professional to manage end-to-end operations of Group Insurance policies, including policy issuance, endorsements, premium calculations, underwriting coordination, and claims processing. Key Responsibilities: Manual premium calculation based on the benefit structure of the policy Preparation of Proforma Invoice and follow-up for client payments Follow-up for new business and renewal documents Policy conversion coordination and quality check of policy documents Sharing policy documents with brokers and clients Underwriting requirements follow-up and arranging medical check-ups Tracking medical reports and underwriting decisions Updating system records to accept or reject member coverage based on underwriting decisions Handling monthly endorsement data requests and performing data sanity checks Coordinating endorsement requests with Head Office and verifying premium summaries Sharing premium summaries with brokers/clients and ensuring correctness of premium charged Following up for PDF copies of endorsements and rated-up letters Sharing medical reports with employees post underwriting completion Handling gratuity requests and refund details after QC Sharing UTR details with clients for transactions Managing death claim process: locking member records, sharing document requirements, registering claims, and following up on settlement details Required Skills: Strong knowledge of Group Insurance Operations Familiarity with Policy Servicing, Endorsements, Premium Calculations, and Claims Processing Good coordination and follow-up skills with clients, brokers, and internal teams Proficiency in MS Excel and data management Strong attention to detail and process orientation Thanks, Jayanth

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1.0 - 3.0 years

4 - 6 Lacs

bengaluru

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Job Title: Accounts Executive Department: Finance & Accounts Location: Bangalore Positions : 2 Executives Job Summary: We are seeking a detail-oriented and proactive Junior Accounts Executive to join our Finance team. The ideal candidate should have hands-on experience in Accounts Receivable, Tally ERP, GST compliance (IGST), and preparation of Cash Flow and Fund Flow statements. This role requires strong analytical skills, knowledge of accounting principles, and the ability to manage daily accounting tasks effectively. Key Responsibilities: Manage and monitor bills receivable and ensure timely collection from customers. Record and reconcile customer payments in Tally ERP. Maintain and update books of accounts including journal entries, ledgers, and trial balances. Handle IGST and other GST-related entries and ensure timely compliance. Record and classify expenses and manage expense credit claims. Assist in the preparation and analysis of working capital requirements. Prepare monthly and quarterly cash flow and fund flow statements. Support internal and external audits with necessary documentation. Assist with bank reconciliations and vendor payments as required. Ensure all financial data is accurate and up to date. Required Skills and Qualifications: Bachelors degree in Commerce, Accounting, or a related field. (Mcom/MBA optional) 1–3 years of experience in a similar accounting role. Proficiency in Tally ERP and MS Excel. Good understanding of GST/IGST regulations and compliance. Knowledge of cash flow, fund flow, and working capital management. Strong analytical and organizational skills. Attention to detail and ability to meet deadlines. Excellent communication and interpersonal skills. Preferred Qualifications: Experience working in a mid-size or large organization. Certification in Tally or GST accounting (preferred, not mandatory). Work Environment: Office-based role with standard working hours. 5 days a week. Saturday and Sunday and weekly off. May require extended hours during month-end or financial audits.

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3.0 - 8.0 years

3 - 6 Lacs

gurugram

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To efficiently and compassionately process death claims by verifying documentation, ensuring compliance with policies and regulations, and providing timely support to beneficiaries during a sensitive time Claims processed within defined turnaround time (TAT) Zero non-compliance issues in adherence of regulatory compliance Identification and escalation of suspicious claims Timely and accurate collaboration with the legal team on disputed or complex cases Effective coordination with underwriting, finance, and customer service teams High accuracy in verifying and recording claim details with minimal rework Timely and accurate claim settlements to avoid interest penalties Detection and prevention of fraudulent claims to reduce financial loss Accurate payout calculations aligned with policy terms Reduction in claim rework or overpayments Minimal customer complaints or escalations Timely and empathetic communication with beneficiaries Clear guidance provided throughout the claim process Claims processed within defined turnaround time (TAT) 100% compliance with regulatory and internal audit standard Effective coordination with legal and other departments Accurate and complete documentation for each claim Contributions to process improvement initiatives

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1.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Bpo Hiring For Health Care Domain Voice Process 6.5 LPA Location Gurugram Only Graduates. No B.E./Btech/UG''s Minimum 1 Year of Voice Experience With International BpO MUST Pls Cal Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com

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3.0 - 7.0 years

1 - 3 Lacs

chennai

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Greetings from NTT DATA, Roles and Responsibilities: Process Adjudication claims and resolve for payment and Denials Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Resolving complex situations following pre-established guidelines Requirements: 3-8 years of experience in processing claims adjudication and adjustment process Experience of Facets is an added advantage. Experience in professional (HCFA), institutional (UB) claims (optional) Both under graduates and post graduates can apply Good communication (Demonstrate strong reading comprehension and writing skills) Able to work independently, strong analytic skills **Required schedule availability for this position is Monday-Friday 5.30PM/3.30AM IST (AR SHIFT). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. Interested Candidates please share me your resume to Ganga.Venkatasamy@nttdata.com

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2.0 - 7.0 years

3 - 6 Lacs

bengaluru

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Role: Voice Program Specialist - Benefit Verification US Healthcare Tenure: 6 Months Fixed Contract Extendable based on Performance (No Bond) Client: Top Clinical Research & Development Company Shift: 6PM-3AM Cabs: 2 Ways Provided Location: Bengaluru 56001 Work Model: Work From Home for initial 1 Month, then 5 Days Work From Office as per Requirement Graduation is Mandatory Total 1.5 Years Experience into Customer Service & 1 year relevant in International Voice Process and 1yr relevant into US Healthcare. Minimum 1 Year Relevant Experience is Mandatory into US or International Healthcare Process. HIPAA Compliance Knowledge Preferred If Only Suitable then share your Resume to nnithin@astoncarter.com Name: Nithin N Contact: 8660251618 Walk-in Location: Allegis Group 4th Floor, Commerce @Mantri, 12/1 & 12/2, Bannerghatta Rd, NS Palya, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka 560076 Role: Program Specialist (Voice Process) Minimum Requirement: Experience: The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer-facing experience. Prior experience in the US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidates should be flexible in working from home or in an office setting per business needs. About the Role: The Program Specialist is responsible for serving as the customers primary point of contact providing operational and reimbursement support to complex programs within Company , including but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs. Key Responsibilities: Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Conduct outbound calls of insurance verifications to understand if patients prescribed therapy is eligible for coverage. Document results in appropriate tracking system. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Process patient applications and follow the program's specifications to determine their eligibility. Document results in appropriate tracking system and manage follow-ups as appropriate. Place follow-up calls and respond to enquiries from patients and/or healthcare providers as necessary. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct and concise language. Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate. Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate. Strict adherence to follow the process SOPs.

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4.0 - 9.0 years

3 - 7 Lacs

chennai

Work from Office

Min 4+ yr exp in credentialing package upto 7L grad/ug 24*7 shift 1 side cab Strong communication skills (verbal & written Both) Familiarity with CAQH, PECOS & insurance enrollment portals. DM- yashika.imaginator@gmail.com / 7289094130 Required Candidate profile * Strong understanding of the US healthcare credentialing process & payer requirements. * Ability to manage multiple tasks & meet deadlines in a fast-paced environment. * Proficient in MS Office

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1.0 - 6.0 years

1 - 3 Lacs

bengaluru

Work from Office

Key Responsibilities: Review and process insurance claims submitted by policyholders, providers, or third parties. Verify the accuracy and completeness of submitted claims and supporting documents. Investigate and validate claims using internal systems and guidelines. Coordinate with internal departments (e.g., underwriting, customer service) for clarification or additional information. Maintain accurate and organized records of all claims and transactions. Communicate claim decisions to stakeholders clearly and professionally. Escalate complex or disputed claims to senior team members or supervisors. Meet individual and team KPIs such as turnaround time, accuracy rate, and productivity. Ensure compliance with all legal, regulatory, and company standards during the claims process. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1.0 - 6.0 years

4 - 5 Lacs

hyderabad

Work from Office

Greetings From Scorelabs Inc ! Validate medical necessity and check eligibility Ensure accurate claim coding for inpatient, outpatient, and day-care procedures. Should Have Exp In 1-4 years of in claims Required Candidate profile Handle claim resubmissions, rejections, and audits from insurance providers. Collaborate with physicians, billing teams, and insurance officers for clarification or denials. Hr Mounika - 8688334476

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2.0 - 6.0 years

4 - 8 Lacs

hyderabad, pune, bengaluru

Work from Office

Role & responsibilities - Medical Doctor • Processing of health claims as per SOP/guidelines shared, • Day to day achievement of expected productivity with out compromising on the quality parameters. • Identification of Fraud triggers and possible leakage • Complete understanding of health claims processing • Aware of latest regulations and its implications • Adherence to the prescribed TATs for each category • Thorough medical knowledge, clinical efficacy of the treatment protocols given • Able to read, interpret and question the information on the medication and relation to the diagnosis • Clear understanding on ICD code and procedure codes • Case management where there is possibility of inflation/abuse • Interpretation of the product wordings for appropriate claims decision

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1.0 - 4.0 years

7 - 11 Lacs

pune

Work from Office

All Risk Claims Management Implement Claims SOP within the team and service network and ensure adherence of the same in region Monitoring day to day claims activities and ensure claim settlement as per agreed TAT at region Guide and direct the team member in handling critical claims End to End claims processing, approving/repudiating claims considering policy terms and conditions Ensure up to date data entry in Claims Module by ASPs/Self and team members and document collections required for claims processing Interact with Service Providers /logistic partners for timely service delivery and monitor service providers payments Updating customers about the claim s status ACS Control and Loss Minimization Monitor the ACS of the region and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs ( Authorized Service Providers ) to control repair cost and reduce repeat repairs Periodic ASP audits for the region Implement Salvage Management SOP and drive salvage collection processes on monthly basis at region Customer grievance management Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization Resolve complaints by interacting with stakeholders like customer/ASP/CFU team/Line Manager etc.

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1.0 - 4.0 years

5 - 9 Lacs

pune

Work from Office

All Risk Claims Management Implement Claims SOP within the team and service network and ensure adherence of the same in region Monitoring day to day claims activities and ensure claim settlement as per agreed TAT at region Guide and direct the team member in handling critical claims End to End claims processing, approving/repudiating claims considering policy terms and conditions Ensure up to date data entry in Claims Module by ASPs/Self and team members and document collections required for claims processing Interact with Service Providers /logistic partners for timely service delivery and monitor service providers payments Updating customers about the claim s status ACS Control and Loss Minimization Monitor the ACS of the region and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs ( Authorized Service Providers ) to control repair cost and reduce repeat repairs Periodic ASP audits for the region Implement Salvage Management SOP and drive salvage collection processes on monthly basis at region Customer grievance management Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization Resolve complaints by interacting with stakeholders like customer/ASP/CFU team/Line Manager etc.

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1.0 - 5.0 years

4 - 6 Lacs

hyderabad

Work from Office

Greetings From Scorelabs Inc! Dealing with patients health care related documents Ensuring error free processing of pre authorisation within agreed TAT (Turnaround time) Entering accurate information into the application defined by the organization Required Candidate profile TPA Experience Claims Processor Qualification (BAMS Or BHMS Or MBBS) BDS ,BPT,MPT Also Ok but person Should have 1 Year Of Under Writing or Medicl Scribing Hr Gowthami - 7842272470

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0.0 - 1.0 years

3 - 3 Lacs

bengaluru

Work from Office

Check the medical admissibility of a claim by confirming the diagnosis and treatment details. Scrutinize the claims, as per the terms and conditions of the insurance policy Interpret the ICD coding, evaluate co-pay details, classify non-medical expenses, room tariff, capping details, differentiation of open billing and package, etc. Understand the process difference between a PA and an RI claim and verify the necessary details accordingly. Verify the required documents for processing claims and raise an IR in case of an insufficiency. Coordinate with the LCM team in case of higher billing and with the provider team in case of non-availability of tariff. Approve or deny the claims as per the terms and conditions within the TAT. Handle escalations and respond to mails accordingly. Interested Candidates can share their resumes to disha.raman@mediassist.in or WhatsApp on 8904968911

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1.0 - 4.0 years

2 - 5 Lacs

chennai

Work from Office

Review medical charts under the diagnosis and procedure to ascribe the related CPT and ICD-10 Ensure that you assign codes based on coding and customer guidelines Proficient coding of outpatient/Inpatient charts across a variety of specialties with over 97% accuracy and as per the turnaround time Strong knowledge of CPT and ICD-10 guidelines Assign correct codes and perform edits as per the correct coding initiative Work as part of a team and achieve the team quality and productivity standards Support billers and AR analysts. Participate in ongoing local chapter meetings of AAPC and other industry bodies Understand the causes of claim denials and continually improve coding standards Document feedback on errors in clinical documentation at a facility and physician-specific levels Fill the form below to apply now Email Your Resume If you would like to be considered for this position, please send an email to our recruiting team with your resume. Email: Candidate Profile Should have 1 - 4 years of experience in Medical Coding - Denial. Certifications desired CPC/COC from AAPC Knowledge of the US healthcare industry is desired Good knowledge of client-specific process rules and regulatory requirements

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3.0 - 8.0 years

2 - 6 Lacs

kolkata, mumbai, new delhi

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Lead requirements definitions for complex projects and multi-year strategic initiatives. Identify & translate business needs into clearly defined requirements. Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups. Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations. Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval. Cultivate strong professional relations within business units to thoroughly understand business needs. Collaborate with the development and testing teams to provide subject-matter expertise. Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged. Ensure future solutions are efficient and effective across all business processes, while being consistent across products. Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase. Work with the business lead and project manager to obtain UAT signoff.

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4.0 - 7.0 years

6 - 10 Lacs

bengaluru

Work from Office

Join us in bringing joy to customer experience Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide, Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves, About The Role We are seeking a highly experienced Cloud Infrastructure Engineer to implement and support our community-driven OpenStack-based private cloud infrastructure You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible and Terraform, This is a deeply technical role requiring?expert-level understanding of Ubuntu KVM internals, OpenStack internals, and Kubernetes You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications, This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States, Key Responsibilities Implement and support multi-tenant OpenStack infrastructure with Ubuntu KVM supporting multi-region virtual infrastructure deployments, Implement and support multi-tenant Kubernetes clusters leveraging BareMetal servers and software-defined storage protocols, Automate the provisioning, lifecycle management, and configuration of Ubuntu KVM, Cisco UCS servers, Pure Storage for block and file, Ceph for software-defined storage, and supporting components using Ansible, Terraform, or Pulumi, Implement continuous delivery pipelines for infrastructure updates, including patch management, service upgrade testing, and rollback procedures, Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e g , Prometheus, Loki, Grafana), Harden services for high availability, disaster recovery, and scale-out operations, Perform deep-dive troubleshooting and performance analysis of infrastructure services across hypervisors, backend storage protocols, and networking layers, Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues, Minimum Qualifications 5+ years of experience operating and automating large-scale OpenStack cloud environments with Ubuntu KVM hypervisors and Kubernetes, preferably in community-driven or upstream-contributing teams, Proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi, Strong hands-on knowledge of Cisco UCS Blade Servers (or similar server infrastructure), block/file storage (software-defined storage preferred), Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go, Fluency with Git, CI/CD pipelines, and automated test frameworks, Strong understanding of hypervisor technologies (KVM, vSphere), storage protocols (iSCSI, NFS, CEPH), and L2/L3 networking, Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters, Ability to write technical documentation and contribute to community wikis or knowledge bases, Preferred Qualifications Contributions to upstream Ubuntu codebases or participation in SIGs/WGs, Understanding of security best practices for Ubuntu OS patching and security compliance (e g , CIS, NIST), Background in telco, edge cloud, or large enterprise infrastructure environments, Experience building and maintaining automated test environments for Ubuntu upgrades and validation, Bachelors degree in Computer Science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered, What Youll Get A collaborative team thats deeply invested in open source, community contribution, and infrastructure excellence, Complex technical challenges that require creative, scalable solutions, The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles, Access to the latest tools, frameworks, and upstream project developments, Skills And Attributes Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions, Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders, Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices, Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills The more inclusive we are, the better we are Five9 is an equal opportunity employer, View our privacy policy, including our privacy notice to California residents here: https://five9/pt-pt/legal, Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9,

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1.0 - 5.0 years

9 - 13 Lacs

gurugram

Work from Office

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 19 July 2025 You will lead our e-commerce operations and strategy and be a crucial team member in driving organizational growth For this, you will manage our online store, optimize sales funnels, and work closely with various departments to ensure an exceptional online shopping experience This role requires a combination of strategic thinking and hands-on execution, Objectives of the role ? Developing and executing e-commerce strategies to drive online sales and enhance the customer experience, ? Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management, ? Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes, ? Monitoring and analyzing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction, ? Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales, ? Optimizing the website for user experience, including navigation, search functionality, and mobile responsiveness, ? Managing relationships with third-party vendors, including payment gateways, logistics partners, and e-commerce platforms, ? Analyzing sales performance and customer behavior to identify opportunities for improvement, ? Implementing A/B testing and conversion rate optimization (CRO) strategies, ? Manage product listings, descriptions, and pricing in the online store, ? Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency, ? Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement, ? Analyse customer behaviour and trends to identify growth opportunities and areas for improvement, ? Monitor website functionality and handle troubleshooting issues with the e- commerce platform, including technical problems and user experience challenges, ? Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery, ? Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store, ? Analyze data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behavior, ? Track and report e-commerce performance, including sales, conversion rates and ROI on digital marketing campaigns, ? Manage relationships with third-party vendors and platforms such as Shopify, Magento, or WooCommerce, ? Stay updated with the latest trends and best practices in e-commerce and digital marketing, ? Required Skills And Qualifications ? Bachelors degree in business, Marketing, E-Commerce, IT, or a related field, Qualifications ? 8-12 years of experience as an e-commerce manager or in a similar e-commerce or digital marketing role, ? Strong understanding of online sales platforms (e g , Shopify, Magento, WooCommerce) and digital marketing strategies, ? Expertise in digital marketing techniques, including SEO, SEM, and social media marketing, ? Proficient in web analytics tools (e g , Google Analytics) and e-commerce tracking tools, ? Excellent analytical skills and proficiency with CRM software and MS Excel, ? Knowledge of UX/UI principles and how they impact online sales, ? Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry, ? Solid communication and organizational skills, with the ability to manage multiple projects simultaneously, ? Analytical mindset with the ability to derive actionable insights from data, ? Familiarity with e-commerce trends such as personalization, chatbots, or AIdriven shopping experiences, ? Experience with inventory management and supply chain management, ? Preferred Skills And Qualifications ? Masters degree in Digital Marketing or E-Commerce, ? Experience managing online marketplaces (like Amazon, Flipkart, or eBay), ? Knowledge of best practices in search engine optimization (SEO) and search engine marketing (SEM), ? Proficiency in content management systems (CMS) and customer relationship management (CRM) software, ? Experience with performance marketing, including paid advertising and retargeting strategies, ? Experience with advanced data analytics tools (e g , Tableau, Power BI), ? Strong understanding of supply chain and inventory management in an e-commerce setting, ? Experience with A/B testing, conversion rate optimization (CRO), and user testing, ? Knowledge of web development and CMS platforms for custom e-commerce solutions, ? Strong financial acumen for managing e-commerce budgets and sales forecasts,

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2.0 - 7.0 years

3 - 6 Lacs

bengaluru

Work from Office

Role: Voice Program Specialist - Benefit Verification US Healthcare Tenure: 6 Months Fixed Contract Extendable based on Performance (No Bond) Client: Top Clinical Research & Development Company Shift: 6PM-3AM Cabs: 2 Ways Provided Location: Bengaluru 56001 Work Model: Work From Home for initial 1 Month, then 5 Days Work From Office as per Requirement Graduation is Mandatory Total 1.5 Years Experience into Customer Service & 1 year relevant in International Voice Process and 1yr relevant into US Healthcare. Minimum 1 Year Relevant Experience is Mandatory into US or International Healthcare Process. HIPAA Compliance Knowledge Preferred If Only Suitable then share your Resume to ganreddy@astoncarter.com Contact: 7760406375 (Ganesh Reddy) Walk-in Location: Allegis Group 4th Floor, Commerce @Mantri, 12/1 & 12/2, Bannerghatta Rd, NS Palya, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka 560076 Role: Program Specialist (Voice Process) Minimum Requirement: Experience: The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer-facing experience. Prior experience in the US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidates should be flexible in working from home or in an office setting per business needs. About the Role: The Program Specialist is responsible for serving as the customers primary point of contact providing operational and reimbursement support to complex programs within Company , including but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs. Key Responsibilities: Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Conduct outbound calls of insurance verifications to understand if patients prescribed therapy is eligible for coverage. Document results in appropriate tracking system. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Process patient applications and follow the program's specifications to determine their eligibility. Document results in appropriate tracking system and manage follow-ups as appropriate. Place follow-up calls and respond to enquiries from patients and/or healthcare providers as necessary. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct and concise language. Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate. Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate. Strict adherence to follow the process SOPs.

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1.0 - 5.0 years

1 - 4 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

Hybrid

Job Title: Advisor / Sr Advisor Job Location: Vikhroli Job Range: 1 Years to 5 Years Max Work Style: Hybrid Shift Timing : 6:30PM Onwards Note: Candidate who have worked in night shift are eligible for this role Role & Responsibility Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies Active engagement with stakeholders to ensure effective delivery of service to our clients Schedule adherence and punctuality To develop excellent understanding of Processing systems quickly. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company Top 5 Competencies Client Focus Adaptability/Manage Change Team Work Willingness to Learn and Implement Time Management Required Qualifications, Skills, Knowledge, Experience Qualifications: Graduate in any field. Shift timing: 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM) Skills: Good interpersonal skills Excellent written and verbal communication skill MS Office - Basic Eye for detail Passionate about quality

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2.0 - 5.0 years

0 - 0 Lacs

mumbai

Work from Office

Role Summary: The Insurance Relations, Quotation & Claims Specialist will be responsible for managing coordination with insurance companies, obtaining competitive quotations, maintaining insurer relationships, and overseeing claims coordination for clients. This role ensures clients receive the best coverage options and smooth claims support, while working closely with the business development and client servicing teams. Key Responsibilities: Coordinate with insurance companies to obtain competitive quotations based on client requirements. Evaluate quotations and ensure they meet client expectations on coverage and pricing. Maintain strong professional relationships with insurers and underwriters. Negotiate with insurers to achieve the best possible terms for clients. Support the business development team in converting B2B leads into finalized policies. Coordinate end-to-end claims process between clients and insurance companies. Assist clients in claim documentation, submission, and follow-ups with insurers. Resolve claim-related queries and escalate issues where necessary to ensure timely settlement. Stay updated on market trends, insurance products, and insurer offerings. Maintain organized records of quotations, claims, negotiations, and finalized deals. Skills & Qualifications: Bachelors degree in Insurance, Business Administration, Finance, or related field. 25 years of experience in insurance broking, underwriting, claims management, or corporate insurance sales (preferred). Strong negotiation and relationship management skills. Understanding of insurance products across General, Life, Health, and Specialty insurance lines. Experience in insurance claims handling and client servicing. Excellent communication, coordination, and problem-solving abilities. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools. Detail-oriented, with strong organizational and time management skills. Reporting & Growth Path This role will report to the Business Development/Operations Head. The candidate will have the opportunity to grow into a Senior Insurance Relations & Claims Manager or Underwriting/Claims Liaison role based on performance.

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1.0 - 4.0 years

3 - 6 Lacs

ahmedabad

Work from Office

About Job Role: Prepare and submit medical claims to insurance companies accurately and in a timely manner. Ensure that all required documentation, such as medical records and invoices, is attached to support the claims Regularly follow up on unpaid or underpaid claims with insurance companies. Use various communication channels, including phone calls and written correspondence, to resolve outstanding issues. Investigate and address claim denials promptly. Determine the reasons for denials and take corrective actions to reprocess or appeal denied claims. Communicate effectively with insurance representatives to resolve claim issues and obtain information. Establish and maintain positive relationships with insurance companies to facilitate smoother claims processing. Communicate with patients regarding their account balances, explaining any insurance-related matters or financial responsibilities. Assist patients with questions related to billing and insurance. Follow the organisations policies, procedures, and compliance standards. Stay informed about changes in healthcare regulations that may impact billing practices. Required Skilled Sets: Any graduate Prior calling experience would be an added advantage. Fluent verbal communication abilities. Willing to work in night shift (US shift) Good understanding of the overall Revenue Cycle Management to effectively work on AR. Compensation: As per Industry standards

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2.0 - 4.0 years

1 - 6 Lacs

pune

Work from Office

We’re looking for a dynamic Claims Manager to handle end-to-end claims across health, motor, property, and more.ou’ll be the bridge between clients, insurers, TPAs, and internal teams ensuring smooth, timely settlements and top-notch service.

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0.0 - 5.0 years

3 - 5 Lacs

hyderabad, navi mumbai, chennai

Work from Office

1 . We Are Hiring - AR Callers - Hyderabad , Chennai, Navi Mumbai Eligibility :- Min 1+ years of experience into AR Calling / RCM/ Denial Management Package :- Up to 40 K + Incentives + Shift allowances + 2 way Cab Location :- Navi Mumbai, Hyderabad , Chennai Immediate Joiners Preferred. Relieving letter is not Mandate WFO Perks and Benefits : incentives allowances 2 way cab If Interested, Kindly share your updated resume to HR. Swetha- 9059181703 swetha.n@axisservice.co.in References are Welcome 2 . Hiring AR Callers , Customer Support - Voice || Freshers || Immediate Joiners 1. AR Caller US Healthcare - Freshers Location: Hyderabad (Manikonda) Location : Mumbai Mode: Work from Office Shift: Night Shift (6:30 PM 3:30 AM) || Sat & Sun Fixed Off Qualification: Any Graduate Package: 3 LPA (16,000 Take Home) + Perks Responsibilities: Make outbound calls to US Insurance companies regarding claims. Follow up on pending/denied claims until resolved. Requirements: Good English Communication (Verbal & Written). Willing to work in US Night Shifts. Immediate Joiners Only. Perks: 2-Way Cab Facility (25 KM) + 2200 Night Shift Allowance If Interested Kindly share your updated resume to HR. Swetha- 9059181703 swetha.n@axisservice.co.in References are Welcome 3 . HR. Recruiter HR. Recruiter ( IT and Non IT )|| Work from Office || Freshers & internship Female only Shift : Day shift . If Interested, Kindly share your updated resume to HR. Swetha- 9059181703 Timings: 9.30am to 6.30pm. 6 days working. Sunday fixed week off. Roles and Responsibilities: End to End Recruitment. Identifying job requirement and preparing JD. Posting the job. Screening, Sourcing and Shortlisting the candidates. Scheduling Interviews, Onboarding Requirements: Preferred female candidate only. Good Communication Skills. Act as a good Team Player. Adaptable. Perks and Benefits: Incentives. Paid leaves. Early logouts. Only Walk-in Interview If Interested, Kindly share your updated resume to HR. Swetha- 9059181703 swetha.n@axisservice.co.in References are Welcome

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