Claims Management Manager

 About The Role  

Skill required: Reinsurance - Collections Processing

Designation: Claims Management Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Canceling and rewriting insurance policies and endorsementsManage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsPrioritization of workloadCommitment to qualityProficient with reinsurance systems and data analytics tool (e.g., SICS, SAP, Excel and Power BI, etc.)

Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsDirect all operational processes pertaining to Reinsurance, including claims notice, collections, cash applications, premium and loss journal entries, reconciliations, and regulatory reportingLead reinsurance servicing for allocated accounts, including meticulous claims management and endorsementsEvaluate Reinsurance risks, negotiate contracts, monitor claims, and ensure all documentation aligns with industry and internal standardsLiaise with Insurers, brokers, RI markets, actuarial, finance and external partners to meet client needs, drive renewal strategies, and resolve operational challengesDrive operational excellence by reviewing, developing, and implementing process improvements, leveraging analytics and best practices to maximize efficiency and optimize outcomesSupport strategic initiatives and projects contributing to transformation, cost reduction, and adoption of digital technologiesDesign and track KPIs, analyze performance trends, identify issues, and develop actionable insights for continuous improvement
 Qualification Any Graduation