City Operations Head

Hyperpure is a platform that delivers high-quality ingredients to restaurants at wholesale prices. We supply groceries, vegetables, fruits, poultry, seafood, dairy, ingredients, condiments, spices, ready-to-cook items, etc. We are a leading B2B grocery company in the Indian market that specializes in supplying fresh produce and non-perishable goods to restaurants, hotels, and catering businesses. As the individual responsible for end-to-end operations of one large warehouse or a combination of warehouses, you will function as the COO of those warehouses. Your role will involve driving customer experience and profitability through strategic initiatives, overseeing daily operations to ensure seamless business functions, designing processes to enhance quality, boost productivity, and support growth. You will be managing the delivery process to maintain high performance standards and collaborating with internal and external stakeholders to launch new projects. It will be your responsibility to conduct regular training for the warehouse team to foster a high-performance culture, develop operational frameworks to increase process efficiency, and ensure operational excellence and compliance standards with regular audits across warehouses to maintain business continuity. Implementing best practices in logistics, warehousing, and distribution to enhance supply chain efficiency will be a crucial aspect of your role, along with ensuring compliance with company policies, industry regulations, and safety standards. To be successful in this role, you should have at least 3+ years of experience in supply chain/fulfillment center operations/logistics and possess in-depth operational experience in e-commerce or a related industry. You should have spearheaded large ground teams, championing a culture of excellence and high performance, and have the ability to influence and partner with different levels of the organization to achieve results. Excellent communication, analytical, and problem-solving skills are essential for this position.,