Associate - Customer Delight

You will be an Associate at Hyperpure by Zomato, where your primary responsibility will be to ensure customer satisfaction. You will serve as the main point of contact for customers, resolving their issues through tickets, chats, calls, and emails. Additionally, you will be responsible for generating daily reports and maintaining spreadsheets. To excel in this role, you must possess empathy towards customer needs and problems, along with strong written and verbal communication skills. A passion for solving business and customer challenges while collaborating across different functions is essential. Experience in managing daily reports and spreadsheets, exceptional problem-solving abilities, and the flexibility to work in shifts are also required. If you are someone who is ready to make a difference and thrives in a dynamic and fast-paced environment, we are excited to hear from you!,