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Description
Job : Cisco L1 Jobs in Kolkata (J49114)- Job in Kolkata Cisco L1 (Job Code : J49114) Job Summary BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM Key Skills: Company Description Our mission is to provide innovative IT enabled solutions that empower businesses to achieve their goals with maximum efficiency and effectiveness. We are committed to delivering high-quality products and services that enable our clients to stay ahead of the competition and succeed in the digital age. We strive to achieve this mission by: Collaborating closely with our clients to understand their unique needs and challenges. Leveraging the latest technologies and best practices to develop innovative solutions. Continuously refining our processes and methodologies to ensure maximum efficiency and effectiveness Attracting and retaining top talent who share our passion for excellence and customer satisfaction. Vision Our vision is to be a leading provider of IT-enabled solutions that transform the way businesses operate and grow. We envision a world where businesses can leverage technology to achieve unprecedented levels of success, and we are committed to helping make that vision a reality. To achieve this vision, we are focused on: Building deep expertise in key industries and verticals, including fibergrid, smart cities, data digitization, healthcare, finance, retail, and many more. Developing cutting-edge products and services that solve real-world business problems. Growing our global footprint to reach new customers and markets. Creating a culture of innovation and collaboration that attracts and retains the best talent. vision Core Values we are committed to upholding our core values in all aspects of our business operations. Our core values define who we are as a company and guide our decisions and actions. Job Description The 1 Network Engineer is responsible for providing support for networking equipment (Router, switches. . . ) and infrastructure, troubleshooting network issues, and assisting in the configuration and maintenance of network devices. The position involves monitoring network performance, responding to incidents, and escalating more complex issues to senior network engineers. Key Responsibilities: Network Troubleshooting: Identify and resolve basic network-related issues (e. g. , connectivity, routing, and switching problems) using networking tools and devices. Configuration and Maintenance: Assist in the setup, configuration, and ongoing maintenance of routers, switches, firewalls, and other network equipment. Monitor Network Performance: Continuously monitor network systems for performance issues or outages, and use network management tools (e. g. , nms, ems, gis, Dash board. . ) to detect and resolve problems. Incident Management: Respond to network incidents, provide initial troubleshooting steps, and escalate unresolved issues to higher-level engineers. Support for Network Upgrades: Assist in network upgrades and configuration changes under the guidance of more senior engineers. Documentation: Maintain accurate records of network configurations, changes, troubleshooting steps, and resolutions. Document standard operating procedures (SOPs) and network topologies. Collaboration: Work closely with internal teams (e. g. , IT support, security teams) to ensure seamless network operations. Customer Support: Provide customer support regarding network connectivity issues or service requests, ensuring customer satisfaction and timely resolution. Security and Compliance: Assist in ensuring network security protocols are followed and compliance standards are maintained.
