Chief Operating Officer (COO)

As a Retail Operations Manager, your role involves overseeing daily operations across all stores to drive operational efficiency and excellence. You will be responsible for translating the company's vision into actionable strategies for retail, warehouse, logistics, and inventory functions. Key Responsibilities: - Monitor and support store managers to meet monthly and annual revenue targets - Implement cross-merchandising and upselling strategies to enhance sales performance - Coordinate with buying and merchandising teams to maintain optimal inventory flow and quality control - Set high standards for in-store experience and customer satisfaction across all branches - Lead, mentor, and performance-manage a large team including regional managers, store managers, and backend operations staff - Identify and implement tech-enabled systems for POS, stock management, and analytics to optimize efficiency - Ensure cost control in operations, staffing, and logistics while maintaining quality - Lead planning and execution of new store openings including location planning, fit-out, staffing, and launch operations Qualifications Required: - Previous experience in retail operations management - Strong leadership skills with the ability to mentor and manage a diverse team effectively - Knowledge of inventory management, sales strategies, and customer service standards - Experience in implementing process improvements and cost control measures - Excellent communication and organizational skills In addition to the job description, the company offers health insurance benefits for full-time employees working day shifts at the in-person work location.,