Chief Engineer

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. 

Managing University Operations and R&M Budgets

·        Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems of the Campus.

·        Maintains and operates equipment at optimum effectiveness, efficiency and safety.

·        Establishes and manages an effective room’s maintenance program.

·        Ensures compliance with all R&M departmental policies, standards and procedures of the University.

·        Manages department's controllable expenses to achieve or exceed budgeted goals.

·        Select and order or purchase new equipment, supplies, and furnishings.

·        Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

·        Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

·        Supervises the day to day operations of R&M.

·        Maintains accurate logs and records as required.

·        Assists in effectively planning, scheduling and evaluating preventative maintenance programs of the Campus.

·        Empowers employees to provide excellent customer service.

·        Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

·        Helps establish priorities for total property maintenance needs.

·        Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

·        Establishes and maintains open, collaborative relationships with employees.

·        Ensures employees are treated fairly and equitably.

·        Provides feedback to employees based on observation of service behaviours.

·        Supervises employee's ability to execute departmental and property emergency procedures.

·        Responsible for department budgets and ensure the expenses are within the budgeted costs.

·        Responsible for implementation of Zen Desk within the department

·        Reviews employee satisfaction results to identify and address employee problems or concerns.

·        Solicits employee feedback.

·        Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) of the directorate and support the Peer Review Process.

Ensures property policies are administered fairly and consistently.

Graduate / Post- graduate with at least 15 years of work experience in Hospitality sector and 5-7 years of experience as a Head - Repair & Maintenance or equivalent position.