Chat & Voice Blended Professional

0 - 5 years

1 - 4 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Collaborate with team members to achieve common goals.
  • Develop and maintain knowledge of products and services.
  • Work effectively in a team environment to achieve targets.
  • Analyze customer feedback and suggest improvements.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a blended environment (chat and voice).
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing situations and priorities.
  • Basic computer skills and familiarity with software applications.
  • Strong attention to detail and organizational skills.

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