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Prodapt
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Chat Support

Chat Support

Prodapt

1 - 5 years

0 Lacs

chennai tamil nadu

Posted:4 days ago| Platform: Shine logo

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Skills Required

communication skills persuasion sales skills english proficiency sales aptitude multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

As a Chat Process Associate at our company, you will be joining our customer Chat Support Team located in Thoraipakkam, OMR Chennai. Your primary responsibilities will include: - Handling customer queries via chat with professionalism and empathy - Promoting and upselling products/services wherever applicable - Ensuring high-quality customer experience with timely responses - Achieving sales and support targets To excel in this role, you are required to meet the following qualifications: - Graduate in any stream - Excellent written communication skills (English proficiency required) - Strong persuasion & sales aptitude - Ability to multitask and work in a fast-paced environment - Minimum 1 to 2 years of prior experience in sales/chat support - Preference for experience in Telecom Billing Join us in delivering exceptional customer service and driving sales through effective communication and support in a dynamic chat environment.,

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