Chat Support & Marketing Executive

About the Role

We are looking for a motivated and versatile individual to join our team as a Chat Support &

Marketing Executive. The role involves managing customer communications, assisting with

social media and influencer activities, and supporting various operational tasks to help the

business run smoothly. This position is ideal for someone proactive, organized, and eager to

learn in a fast-paced environment.

Key Responsibilities

• Respond to and manage customer queries via chat support professionally and

promptly.

• Assist in social media marketing, content posting, engagement, and influencer

collaborations (not ad campaigns).

• Maintain records, reports, and data management on Excel.

• Support operational tasks as needed, including coordination, follow-ups, and general

administrative duties.

• Collaborate with the team and take initiative to learn new skills.

Requirements

• Strong communication skills (written & verbal) with good proficiency in English.

• Good knowledge of social media platforms (Instagram, Facebook, etc.) and

engagement strategies.

• Proficiency in MS Excel (basic functions, data entry, reports).

• Enthusiastic, proactive, and open to learning multiple aspects of the business.

• Ability to multitask, organize work, and manage responsibilities efficiently.

Nice to Have

• Prior experience in customer support, social media coordination, or operational

tasks.

• Familiarity with influencer marketing or community management.

 Location: Ganesh Glory 11, Gota, Ahmedabad

 Employment Type: Full-time