Chat Support Executive ( International)

Golden Opportunities

1 - 3 years

4 Lacs

chennai

Posted:3 hours ago| Platform:

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Skills Required

chat support email support customer support international non voice process non-voice process communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle customer queries through email and chat channels with speed and accuracy
Provide accurate, valid, and complete information by using the right tools and resources
Follow communication procedures, guidelines, and policies
Resolve product or service problems by clarifying the customer's complaint and determining the cause
Ensure customer satisfaction and provide professional customer support in a timely manner
Collaborate with team members to ensure high-quality service delivery
Meet personal and team productivity and quality targets

Skills Attributes

Minimum 1 year of experience in a customer support role (International Non-Voice preferred)
Strong written English communication skills
Good typing speed (typically 35+ WPM) with high accuracy
Proficient in handling customer queries through email/chat platforms
Ability to multitask, prioritize, and manage time effectively
Tech-savvy and quick to adapt to new systems or tools
Must be open to working in rotational shifts, including night shifts (if required)

Contact Person - Brindha Kamaraj

Email id- brindha@gojobs.biz

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