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Chat Process & Customer Service

Chat Process & Customer Service

Fatakpay Digital

1 - 2 years

0 - 3 Lacs

Navi Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

Escalation Management Customer Service Excellence Solving Queries Escalations Customer Queries Query Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Seeking a candidate experienced in escalation management (RBI, cyber-crime, grievances) via email and calls. Responsibilities include resolving issues, maintaining records, coordinating with internal teams, and managing customer.

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Fatakpay Digital

www.fatakpay.com

Financial Technology

Tech City

50 Employees

65 Jobs

Key People

John Doe

CEO & Founder
Jane Smith

CTO
Alice Johnson

COO

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Chat Process & Customer Service