Change Management Consultant

Role & responsibilities

EY- Global Delivery Services (GDS) Consulting – People Consulting (PC) – Change Management – Senior

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

The opportunity

We are looking for Seniors with expertise in Change Management to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the PC team.

Your key responsibilities

• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas in the HR functional domain.
• Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
• Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
• Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
• Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms

Skills and attributes for success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• Postgraduate degree or equivalent with a specialization in Human Resources (India or abroad)
• 3-7 years of relevant experience
• Experience executing change management efforts on global client projects
• Experience supporting a range of HR Transformation, Digital Strategy, and ERP Transformation projects from strategic design to implementation as part of a globally distributed team
• Experience in being part of a large global transformation effort, in a change management role to drive business readiness and business adoption
• Strong working knowledge in the implementation of some of the following organizational change management elements:  change strategy and visioning, communication strategy, change impact assessment, business readiness assessment, stakeholder management and engagement, training design and delivery, change network implementation, and organization alignment
• Experience managing and providing direction to project team members
• Experience in learning design and content development using techniques of instructional design and application of it to enable a change program
• Experience in designing and deploying behavioural interventions to help drive accelerated adoption and foster cultural change

Ideally, you’ll also have

• APMG, PROSCI® or equivalent certification
• Exposure to stakeholder workshop design, content curation, and co-facilitation experience
• Experience in Communications strategy, planning, execution
• Awareness of new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
• Experience in working with data using analytics/statistical tools such as SPSS, Power BI, R, Spotfire
• Knowledge of one or more HCM cloud – Oracle, SAP, and other out-of-box HR technologies
• Working knowledge of Project management

What we look for

• Technical experts with commercial acumen, relevant experience and a high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup