Central Supply Manager

About the company:

Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025*.*

Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90!

Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page.

Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India.

About the Role:-

We're hiring a *Cental Supply Manager* to lead the recruitment and onboarding of *bike-based delivery executives* who will handle *diagnostic sample transportation* — from hubs or doctor clinics to centralized labs. These roles are mission-critical for ensuring sample integrity, timely lab processing, and compliance with biomedical transport protocols

Key Responsibilities:*

Rider Supply & Hiring:

• Own pan-india hiring targets for sample collection riders.
• Build a steady pipeline of riders via referrals, vendor partners, field hiring, and digital job platforms.
• Hire candidates with experience in logistics, food delivery, or basic healthcare compliance (preferred).

Onboarding, Training & Compliance:

• Oversee onboarding with focus on KYC, police verification, and training on:
• Cold chain and sample handling protocols
• Transport SOPs (Hub-to-Lab, Clinic-to-Lab)
• Hygiene and uniform standards
• Ensure strict adherence to biomedical compliance norms (bag sealing, no sample tampering, etc.)

Operational Support:

• Work closely with Last Mile Ops and Routing teams to deploy riders to appropriate shifts and zones.
• Monitor absenteeism, activation rate, and sample handover TAT.

Partner & Vendor Coordination:

• Manage hiring vendors and local agencies to ensure cost-effective, high-quality onboarding.
• Liaise with training vendors for rider SOP sessions (especially for temperature-sensitive handling).

Reporting & Optimization:

• Maintain dashboards for:

• Hiring funnel progress
• Cost per hire
• Dropout/attrition rates
• Zone-wise rider availability
• Recommend improvements in incentive structure, hiring quality, or training process.

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Skills :-

• 3–6 years experience in hiring field staff/gig workforce – ideally in logistics, diagnostics, food tech, or e-comm.
• Ability to manage 3rd party hiring partners and scale supply fast in a high-growth environment.
• Basic familiarity with healthcare logistics or willingness to learn (sample care, packaging, TATs).
• Ground-first approach – comfortable managing both on-field hiring and backend hiring dashboards.

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