Center Manager

Role & responsibilities

-Responsible for business deliverables for driving sales and achieving business targets

-Responsible for the supervision, direction and coordination of the day-to-day operations at the

centre

-Planning and coordinating daily work assignments and operations

-Handling front desk activities

-To constantly monitor the level of service quality at the centre and devise strategy to improve

any shortfalls

-To ensure client satisfaction and maximize sales

-To work cohesively with the team at the centre comprising doctors and nutritionists to monitor

the progress of all clients

-Ensuring doctors and nutritionists follow stipulated best practices

-Ensure all documentation, record keeping is completed by self and the team

-Coordinating all aspects of patient care with the appropriate team members

-To interact with patients/clients visiting at the centre and make them comfortable

-Ensuring quality service to each client

-To motivate the team for daily and monthly targets & maintain discipline amongst team

-Monitoring and maintaining high standards of service and hygiene.

-Managing and regulating stocks and suppliesof herbs and nutritional foods.

-Checking and securing cash receipts.

-Ensuring all payments, collections from clients are deposited to banks and maintain regular

accounting records.

-Budgeting to ensure maximum profitability of the operation.

-Escalating requests for repairs and other centre needs/issues

-Ensuring client satisfaction by providing fast and efficient service

-Work honestly and sincerely towards achieving the targets of the organization

-Ensure regular maintenance of doctor and nutritionists cabins.

-Ensure the clinic has all regulatory permits and certifications as required.