Center Manager

Hi

We have un urgent requirement for center manager for The Wellness Co, location is Jaynagar, Banagalore

Company Profile :Overview

The Wellness Co

Founding & Headquarters

• Founded:

   2020 (by Rohan Jain and Rishabh Jain) Tracxn

• Headquarters:

   Gurugram, India New York State startup ecosystem
• Operates as part of the healthcare vertical of 

  RHA Holdings

  , a Singapore-based health & wellness group. LinkedIn

Vision & Mission

• Vision:

   To reinvent preventive healthcare and wellness through personalised, technologically advanced therapies.

• Mission:

   To bring world-class modern wellness technologies and results-driven treatments under one roof, empowering individuals to feel their best. Rollins International Pvt. Ltd.

Job Title: Centre Manager - Sales and Operations

Location:

Position Overview:

Key Responsibilities:

1. Leadership and Team Management:

• Lead, motivate, and develop a high-performing team, including wellness practitioners, administrative staff, and sales associates.

• Conduct regular team meetings, provide coaching, and foster a collaborative work environment.

• Manage staff scheduling, performance reviews, and professional development.

2. Sales and Revenue Management:

• Develop and implement strategies to drive sales and achieve revenue targets.

• Oversee the sales process, from client inquiries and consultations to closing sales and follow-up.

• Monitor and analyze sales performance, identifying trends and opportunities for growth.

• Manage pricing strategies, promotions, and memberships to optimize profitability.

3. Operations and Facilities Management:

• Ensure the centre operates smoothly, including managing daily operations, maintenance, and inventory.

• Implement and enforce operational policies and procedures to maintain high standards of service and safety.

• Oversee the scheduling of classes, treatments, and events to maximize utilization and client satisfaction.

• Handle client feedback, complaints, and resolutions professionally and promptly.

• Stock management/staff management/leave management/training/statutory compliance record management.

4. Marketing and Client Engagement:

• Collaborate with the marketing team to develop and execute promotional campaigns and outreach initiatives.

• Build and maintain relationships with clients, ensuring exceptional customer service and retention.

• Organize and participate in community events, workshops, and partnerships to increase centre visibility and engagement.

5. Financial Management:

• Develop and manage the centre’s budget, including forecasting, expense control, and financial reporting.

• Analyze financial statements and performance metrics to make informed business decisions.

• Ensure accurate billing and payment processes, including managing membership renewals and client transactions.

Qualifications:

• Bachelor’s degree / Management certifications.

• Proven experience in a managerial role, preferably in the wellness, fitness, or service industry.

• Strong sales and customer service skills with a track record of achieving targets and driving growth.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple tasks, prioritize effectively, and solve problems efficiently.

• Proficiency in using business management software and CRM systems.

Benefits:

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career growth.

ankitarecruiter1103@gmail.com

Regards

Ankita