Center Head

1. Admissions & Enquiry Management

• Handle all incoming admissions enquiries through calls, walk-ins, social media, and online platforms.
• Conduct timely follow-up calls with every enquiry to maximise conversions.
• Maintain enquiry logs, follow-up trackers, and admission reports.
• Give centre tours to parents and effectively communicate the school’s value proposition.
• Achieve monthly and annual admissions targets.

2. Marketing & Brand Promotion

• Plan and execute marketing activities such as events, workshops, seminars, and open houses.
• Coordinate with the marketing team/agencies for digital campaigns, posters, and social media content.
• Build local partnerships (pediatricians, apartments, corporates) to generate leads.
• Promote the school in the community through ground-level activities and outreach programmes.

3. Centre Operations

• Oversee daily functioning of the centre, ensuring safety, hygiene, and quality standards.
• Ensure classrooms, staff, and schedules run smoothly.
• Monitor inventories, materials, and vendor management.
• Implement school processes, policies, and SOPs consistently.

4. Team Leadership

• Supervise teachers, coordinators, and support staff.
• Ensure timely communication, task allocation, and performance monitoring.
• Conduct training sessions or coordinate training with management when required.
• Encourage a positive and responsible team culture.

5. Parent Relationship Management

• Build strong relationships with parents through regular communication.
• Address queries or concerns with professionalism and empathy.
• Organise parent orientations, PTMs, and feedback sessions.
• Ensure high parent satisfaction and retention.

6. Reporting

• Prepare weekly and monthly admissions, marketing, and operations reports.
• Share insights and improvement suggestions with management.
• Track revenue, expenses, and centre performance metrics.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time

Work Location: In person