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CEC-Team Leader-NRC-Branch Banking-VRM

CEC-Team Leader-NRC-Branch Banking-VRM

Kotak Life Insurance

7 - 12 years

3 - 4 Lacs

thane

Posted:None| Platform:

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Skills Required

automation testing sales bfsi relationship management agile project management software testing investment banking manual testing business analysis capital market financial services sql functional testing java scrum finance jira agile methodology

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Team Leader
"¢ Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio."¢ Collaborating with fulfilment teams to ensure best in class conversion ratios."¢ Ensure availability of trained manpower to maintain production at 100% capacity."¢ Meet cost to income ratios as determined by Score card."¢ Adherence to Standards of Performance."¢ Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:"¢ Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees."¢ People management skill essential."¢ Experience in working in a tele-sales or relationship management in BFSI preferred."¢ Certified in AMFI/IRDA."¢ Good listening skills and strong communication abilities."¢ Team Player.

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CEC-Team Leader-NRC-Branch Banking-VRM