Work from Office
Full Time
CEC Officer - Outbound
Department-Customer Experience Center
Location-Thane
Job Role
Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
Cross selling of various bank products
Attaining Targets on sales conversions and cross selling
Ensure customer delight and consistent service experience
Job Description
Graduate
At least 0-2 years experience with 6 months which should be in customer service role Understanding of call center industry an advantage. Freshers can also apply.
Excellent communication skills - Verbal & Written
Flair for Sales
Flexible to get scattered 8 Week Offs in a month with 9hours shift
Good listening skills and strong communication abilities.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Tagged as: BPO, customer experience, customer support, outbound sales, telesales, voice process
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