A Casino Technician on a cruise ship is responsible for maintaining and repairing slot machines, video games, and other casino equipment to ensure a seamless gaming experience. This includes conducting routine inspections, troubleshooting and repairing devices, processing jackpot payouts, and managing inventory of parts and tools. The role also involves responding to guest inquiries, reporting security concerns, and maintaining logs of operational activities. The technician works closely with other casino staff to ensure smooth operations and high guest satisfaction.

Qualifications

Technical Skills:
Experience with electrical, mechanical, and electronic equipment repair and troubleshooting is highly valued.
Problem-Solving:
Ability to identify and resolve technical issues with casino machines.
Customer Service:
Excellent communication and interpersonal skills to interact with guests and provide assistance.
Teamwork:
Ability to work effectively with other casino staff and crew members.
Computer Skills:
Basic knowledge of point-of-sale systems and computer software is often required.
Physical Stamina:
The ability to stand for extended periods and perform physical tasks related to machine maintenance.

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Casino Technician