Cash Officer

We are currently looking for suitable candidates to join our team in Coimbatore. If you're seeking a new opportunity or know someone who is, kindly share your resume. 📍 Location: Thudiyalur, Gandhipuram COMPANY PROFILE - The Chennai Mobiles is a multi-brand mobile retail chain in Tamil Nadu, founded in 2003 by A.M. Samsu Ali. With over 100+ stores, the company aims to be a one-stop destination for mobile phones and accessories, laptop, home appliances, small home appliances , prioritizing customer satisfaction and innovation. They are known for their extensive range of products, customer service, and plans for further expansion.  Key Aspects of The Chennai Mobiles: Founded: 2003 by A.M. Samsu Ali.  Location: Headquartered in Coimbatore, Tamil Nadu, with a large presence across the state.  Business Model: Operates as a multi-brand mobile retail chain, offering a wide variety of mobile phones and accessories.  Vision: To be the leading mobile and appliances retail destination, providing a comprehensive range of products and excellent customer service.  Mission: To push the boundaries of mobile retail through innovation, expanding product offerings, and enhancing service standards.  Growth: From a single store in 2003, they have grown to over 85 stores and plan to expand to 250 stores in the next few years.  Customer Focus: They emphasize excellent client service and aim to have a large base of satisfied customers.  Employee Base: They employee over 1,000+ people across their stores.  Roles and Responsibilities: Roles: Manage point-of-sale operations to ensure accurate and efficient customer transactions. Serve as the face of the business during billing and checkout processes. Responsibilities: Transaction Management: Handle cash, credit/debit cards, UPI, and other payment methods. Accurately process sales using POS (Point of Sale) systems. Issue receipts, refunds, or change as necessary. Customer Service: Greet customers politely and respond to queries during checkout. Provide assistance with billing issues or price clarifications. Maintain a friendly and professional demeanor. Cash Handling: Count and verify cash at the start and end of shifts. Balance cash drawers and report any discrepancies. Safely store and deposit collected cash as per company policy. Billing and Receipts: Ensure items are correctly scanned and billed. Apply discounts, vouchers, or loyalty points as applicable. Provide clear and accurate invoices. Record Keeping: Maintain daily sales records and reports. Track transactions for returns, exchanges, and voids. Compliance & Security: Follow cash handling procedures and security guidelines. Avoid billing errors and report suspicious activities. Adhere to all store and company policies. Cleanliness and Station Maintenance: Keep the cashier counter clean and organized. Ensure POS systems, printers, and barcode scanners function properly. Coordination: Communicate with floor staff regarding product availability and price changes. Support in-store promotions or sales events when needed.