Case Processing Executive

Job Title: Medical Records Retrieval Executive (Voice Process)

Company:

Case Processing Executives

follow up on medical records of discharged patients

Key Responsibilities

• Handle

  inbound and outbound calls

  to hospitals, clinics, doctors offices, and other healthcare providers to retrieve medical records
• Follow up on

  pending medical reports

  of discharged patients
• Navigate medical records systems to

  locate and retrieve required documentation

• Verify the

  accuracy and completeness

  of medical records in compliance with legal and regulatory standards
• Communicate professionally with healthcare staff to obtain records within defined timelines
• Maintain detailed documentation of all calls and follow-up activities
• Coordinate with internal teams to ensure

  timely delivery

  of medical records to clients.

Requirements

• Excellent

  English communication skills

  (verbal & written)
• Strong interpersonal and follow-up skills
• Basic knowledge of

  medical terminology

  (preferred, not mandatory)
• Ability to work in a

  fast-paced, target-driven environment

• Education:

  Graduate / Awaiting final semester results

Salary & Benefits

• CTC:

  Up to 25,000

• In-hand:

  20,475 per month

• Performance-based Incentives:

  Up to 7,000
• Comprehensive

  training program

  provided

• Medical insurance

  and employee benefits
• Fixed

  US night shift

• Saturday & Sunday Off

• Overtime paid

• Paid transport facility

  provided
• Positive and collaborative work culture with strong

  career growth opportunities

Shift Timings (US Shift)

• 6:00 PM 3:00 AM
• 6:30 PM 3:30 AM
• 7:30 PM 4:30 AM
• 8:00 PM 5:00 AM

Weekly Off:

About the Company

Health Information Management Outsourcing

reduce operational costs, improve turnaround times, enhance productivity, and achieve high ROI

AM Infoweb is recognized globally for its seamless outsourcing solutions, process excellence, and client-centric approach.

How to Apply

Call / WhatsApp:

Company Address

Office No. 3A, Building 3, 7th Floor