Case Processing Executive

0 - 1 years

3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Medical Records Retrieval Executive (Voice Process)

Company:

Case Processing Executives

follow up on medical records of discharged patients

Key Responsibilities

  • Handle

    inbound and outbound calls

    to hospitals, clinics, doctors offices, and other healthcare providers to retrieve medical records
  • Follow up on

    pending medical reports

    of discharged patients
  • Navigate medical records systems to

    locate and retrieve required documentation

  • Verify the

    accuracy and completeness

    of medical records in compliance with legal and regulatory standards
  • Communicate professionally with healthcare staff to obtain records within defined timelines
  • Maintain detailed documentation of all calls and follow-up activities
  • Coordinate with internal teams to ensure

    timely delivery

    of medical records to clients.

Requirements

  • Excellent

    English communication skills

    (verbal & written)
  • Strong interpersonal and follow-up skills
  • Basic knowledge of

    medical terminology

    (preferred, not mandatory)
  • Ability to work in a

    fast-paced, target-driven environment

  • Education:

    Graduate / Awaiting final semester results

Salary & Benefits

  • CTC:

    Up to 25,000
  • In-hand:

    20,475 per month
  • Performance-based Incentives:

    Up to 7,000
  • Comprehensive

    training program

    provided
  • Medical insurance

    and employee benefits
  • Fixed

    US night shift

  • Saturday & Sunday Off

  • Overtime paid

  • Paid transport facility

    provided
  • Positive and collaborative work culture with strong

    career growth opportunities

Shift Timings (US Shift)

  • 6:00 PM 3:00 AM
  • 6:30 PM 3:30 AM
  • 7:30 PM 4:30 AM
  • 8:00 PM 5:00 AM

Weekly Off:

About the Company

Health Information Management Outsourcing

reduce operational costs, improve turnaround times, enhance productivity, and achieve high ROI

AM Infoweb is recognized globally for its seamless outsourcing solutions, process excellence, and client-centric approach.

How to Apply

Call / WhatsApp:

Company Address

Office No. 3A, Building 3, 7th Floor

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