Captain

Company Description

Dhaval Udeshi Hospitality is revolutionizing the dining scene in Mumbai with a series of innovative projects that blend culinary excellence and experiential hospitality. Our ventures range from a wine and cheese bar to a cuisine-led restaurant and a unique nightlife concept debuting in India. We're also expanding Kaia, our boutique hotel in Goa, across India with a focus on slow-living villa formats and curated wellness experiences. Passionate about pushing the boundaries in hospitality, we're eager to connect with forward-thinking individuals who share our vision.

Role Description

This is a full-time, on-site role for a Captain at Dhaval Udeshi Hospitality, located in Mumbai. The Captain will be responsible for overseeing daily operations in the dining area, ensuring exceptional service, and managing staff. Key tasks include coordinating with the kitchen, monitoring guest satisfaction, and maintaining cleanliness and safety standards. The individual will also assist in training new staff and addressing any customer complaints or issues promptly.

Qualifications

• Customer Service and Guest Relationship Management skills
• Team Leadership and Staff Management skills
• Knowledge of food and beverage pairings, and menu planning skills
• Strong communication and problem-solving skills
• Experience in hospitality or a related field is a plus
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• High school diploma or equivalent; additional hospitality education or certification is beneficial