Posted:1 day ago|
Platform:
On-site
Full Time
Ensuring proper application of and compliance with internal and regulatory standards, guidelines and procedures Assists in the maintenance of service levels by providing phone coverage as needed, including escalated calls Assist in the development or implementation of call quality programs Participate on projects and all other duties as assigned Available to work flexible hours when required Provide Sales Supervisor support on call quality functions, including a monthly review of team performance and providing email updates as required Analyze performance from quality assurance data and communicate trends to Quality Supervisor Job Types: Full-time, Permanent, Fresher Pay: ₹18,913.90 - ₹22,630.58 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Schedule: Day shift Morning shift Supplemental Pay: Joining bonus Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
EDMI India pvt ltd
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