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Call Quality Analyst

0 - 1 years

0 Lacs

Noida Sector 16, Noida, Uttar Pradesh

Posted:1 day ago| Platform: Indeed logo

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Skills Required

monitoring communication reasoning reimbursement schedule

Work Mode

On-site

Job Type

Full Time

Job Description

1. Call Monitoring and providing actionable insights. 2. Gather information to improve executive performance in the organization. 3. Excellent problem-solving and issue resolution. 4. Capable to evaluate products knowledge. 5. Good communication skills, both written and verbal. 6. Keen attention to detail and perfection. 7. Solid analytical skills. 8. Maintain working knowledge of quality standards. 9. Create, review and refine user experience documents. 10.Ability to use logics and reasoning to identify the strengths and weakness of the system. Job Type: Full-time Pay: ₹18,829.05 - ₹22,879.71 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Overtime pay Education: Bachelor's (Required) Experience: call quality: 1 year (Required) Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 7678153056

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