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Call Quality Analyst

0 years

2 - 9 Lacs

India

Posted:1 day ago| Platform:

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Skills Required

monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

A Call Quality Analyst is responsible for ensuring the quality of customer interactions, primarily through monitoring calls and providing feedback to agents. They identify trends, suggest improvements, and help agents adhere to established standards and procedures. Only tamil candidates from Chennai location Job Types: Full-time, Permanent, Fresher Pay: ₹227,484.10 - ₹943,057.59 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 6381151045

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