Customer Support Services Specialist Trinet Group

2.0 - 7.0 years

4 - 9 Lacs

hyderabad

Work from Office

Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution...

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Senior Customer Support Services Specialist Trinet Group

3.0 - 8.0 years

5 - 10 Lacs

hyderabad

Work from Office

Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution ...

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Conference Room Facilitator Sodexo Food Solutions India Pvt. Ltd.ces

2.0 - 3.0 years

1 - 5 Lacs

bengaluru

Work from Office

Room Preparation & Setup: Arrange seating, furniture, and equipment according to meeting requirements. Ensure cleanliness, adequate lighting, and proper ventilation before sessions begin. Technical & AV Support: Set up and test audiovisual equipment, video conferencing tools, microphones, projectors, and displays. Assist with screen sharing, remote connections, and multimedia presentations. Troubleshoot technical issues promptly to minimize disruptions. Meeting Coordination: Greet and assist participants, ensuring they have access to necessary materials or technology. Monitor meeting schedules to ensure timely starts and finishes. Coordinate with IT, facilities, and catering teams as require...

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Quality Analyst|Domestic|03102025 Teleperformance (TP)

5.0 - 8.0 years

4 Lacs

mumbai

Work from Office

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Bec...

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Malad|Teleperformance Towers Malad|TR|AFC|25 Teleperformance (TP)

3.0 - 6.0 years

4 - 6 Lacs

mumbai

Work from Office

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Management Trainee Sodexo Food Solutions India Pvt. Ltd.ces

2.0 - 3.0 years

2 - 5 Lacs

bengaluru

Work from Office

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Management Trainee to join our dynamic team and embark on a rewarding career journey Shadow and work with experienced managers and leaders to gain an understanding of the roles. Participate in projects and initiatives to demonstrate competence and add value to the organization. Provide support to managers and teams, as needed. Attend meetings, conferences, and other training events to expand knowledge and network with other professionals. Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes. Strong commitment to learning and professional development and be open to feedback and co...

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Quality Analyst Affixious Consulting

1.0 - 5.0 years

2 - 5 Lacs

noida

Work from Office

Experience/Knowledge of 7 QC tools. Pareto Analysis, Check Sheet, Fishbone, WHY-WHY Analysis, Dip Checks, Feedback & Coaching, Call Monitoring experience. CSAT, NPS and AHT. Able to effectively meet contractual SLAs pertaining quality audit targets Deliver feedback on all audited transactions within the specified timelines Conduct Team briefings on performance, qualitative inputs, process updates, top errors identified through monitoring, Q&A Lead Calibration & call listening sessions with cross function teams to ensure quality standards are maintained Experience/Knowledge of 7 QC tools. Pareto Analysis, Check Sheet, Fishbone, WHY-WHY Analysis, Dip Checks, Feedback &Coaching, Call Monitoring...

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Manager, Client Support Greenway Health India

2.0 - 7.0 years

4 - 9 Lacs

kolkata, mumbai, new delhi

Work from Office

Job Description Job Summary Responsible for the day-to-day management of the team personnel and ensuring efforts align with the mission of the Support organization. Essential Duties & Responsibilities Provides knowledgeable technical and functional assistance to external and internal customers in a prompt and courteous manner Demonstrates advanced understanding of internal systems and is proficient in their use, including case management software Demonstrates advanced understanding of operations metrics and purpose. Demonstrates advanced understanding of company mission and Greenway Health products. Documents interactions (via phone, portal, and/or chat, as assigned) with customers via cases...

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