Posted:22 hours ago|
Platform:
On-site
Full Time
Answer inbound calls, handle outbound calls, and communicate via live chat, email, or social media. Problem-solving: Address and resolve customer issues, complaints, and technical problems. Information and sales: Provide accurate information on products, services, and company policies. Identify and act on upsell opportunities. Order and account management: Take orders, process payments, handle returns, and update customer account information in a database or CRM system. Record keeping: Maintain detailed and accurate records of all customer interactions. Escalation and reporting: Escalate issues to supervisors or other departments when necessary. Report on customer feedback and trends to management.
Job Types: Full-time, Fresher
Pay: ₹17,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Obara India Pvt. Ltd
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