Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Vlcc
>
Call Centre Manager

Call Centre Manager

Vlcc

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:None| Platform:

Apply

Skills Required

training escalation management usage sales data security focus cross functional coordination customer service performance monitoring process compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sales-Focused Call Management:Use and train on soft-selling techniques to improve client interest, walk-ins, and service uptake
Drive Footfall Conversions:Ensure customer inquiries and appointments turn into physical visits and paid services at clinics Team Leadership Coaching:Lead a team of tele-callers, set performance targets, and deliver continuous coaching to drive results Cross-Functional Coordination:Collaborate with VLCC marketing, clinic teams, and the outsourced call center partner for lead nurturing Escalation Management:Resolve customer concerns effectively to maintain satisfaction and increase retention Quality Process Compliance:Ensure all calls align with VLCCcustomer service tone, data security, and ethical sales standards Performance Monitoring Reporting:Track KPIs such as footfall, conversion rate, and revenue contribution Share insights to improve efficiency

More Jobs at Vlcc

Lead – BTL & Online Activations | Partnerships

Gurugram

9.0 - 12.0 yrs

INR 20 - 25 Lacs

Legal and Compliance Associate

Gurugram

2.0 - 6.0 yrs

INR 3 - 7 Lacs

Product Trainer Female (Skin & Wellness)

gurugram

1.0 - 5.0 yrs

INR 3 - 7 Lacs

Regional BTL Executive/Mgr

chandigarh, hyderabad, new delhi, lucknow, chennai, jaipur, bengaluru

3.0 - 6.0 yrs

INR 5 - 8 Lacs

Auditor

kolkata, mumbai, bengaluru

1.0 - 4.0 yrs

INR 3 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Vlcc

Health & Wellness, Beauty & Cosmetics

Mumbai

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Call Centre Manager