Posted:4 days ago|
Platform:
On-site
Full Time
Company: Jetway Network Pvt Ltd
Location: Goa
Job Type: Full-Time | Office-Based
About the Company
Jetway Network Pvt Ltd is involved in fuel delivery services, industrial supply partnerships, and B2B operations across multiple regions. We are expanding our inside sales operations in Goa and looking for an experienced manager to lead our tele calling team.
Job Role
We are hiring an Call Centre Manager to lead and manage our tele calling team. The role includes team supervision, training, improving lead conversions, and ensuring high-quality customer communication.
Key Responsibilities
Lead and manage the tele calling team
Train team members on sales scripts, product knowledge, and CRM usage
Monitor daily call performance, follow-ups, and conversions
Allocate leads and ensure accurate CRM/Google Sheets updates
Improve call quality and customer engagement
Coordinate with field sales and operations team for closures
Handle escalations and maintain customer satisfaction
Achieve monthly team targets for leads and conversions
Requirements
3+ years of telecalling or telesales experience
Minimum 2 years of team lead or managerial experience
Strong communication in Hindi, Marathi & English (Konkani preferred)
Ability to manage a target-driven team
Familiarity with CRM tools, WhatsApp Business workflows, and Google Sheets
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: ₹45,000.00 - ₹60,000.00 per month
Work Location: In person
Jetway oil and fuel services home pvt ltd
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