Call Centre

Role Overview: You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Key Responsibilities: - Manage SLA, KPI, and achieve targets effectively in the call center operations - Utilize expertise in telecom sales and service processes to drive business growth - Coordinate with team members to ensure efficient operations and customer satisfaction Qualifications Required: - At least 3-8 years of experience in call center operations, preferably outbound - Proven track record in telecom sales and service processes - Strong communication skills and ability to work effectively in a team environment,