30 Service Processes Jobs

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qual...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service qualit...

Role Overview: You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Key Responsibilities: - Manage SLA, KPI, and achieve targets effectively in the call center operations - Utilize expertise in telecom sales and service processes to drive business growth - Coordinate with team members to ensure efficient operations and customer satisfaction Qualifications Required: - At least 3-8 years of experience in call center operations, preferably outbou...

About Company: Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world. They provide a variety of services, including consulting, technology, professional, and outsourcing services. Job Description: Job Title: SAP FSM Location: Pan...

As a Customer Support Operations Lead, you will be responsible for overseeing customer support operations to ensure the timely resolution of service requests, escalations, and complaints. Your role will involve monitoring the end-to-end after-sales service lifecycle, including job card handling, spare parts availability, workshop coordination, and closure compliance. You will also play a key role in training service advisors and dealership staff to enhance customer communication and satisfaction metrics. Key Responsibilities: - Lead customer support operations to ensure timely resolution of service requests, escalations, and complaints - Monitor the end-to-end after-sales service lifecycle, ...

As a Service Head for mobile robotics, your role is crucial in establishing and driving customer service operations. You will be responsible for setting up robust service processes, leading a high-performing team, and ensuring customer satisfaction through efficient deployment, maintenance, and support of solutions. Your focus will be on creating a customer-first service ecosystem that drives adoption, reliability, and continuous value realization. **Key Responsibilities:** - Establish trusted advisor relationships with customers to drive value throughout their journey. - Design and implement end-to-end customer service processes and policies. - Develop a service roadmap aligned with busines...

As an Assistant Service Manager in the Automotive / Tyre Retail industry, you will play a crucial role in managing and optimizing the service process. Your focus will be on ensuring operational efficiency, enhancing customer satisfaction, and driving continuous improvement in service delivery. Here is a breakdown of your responsibilities: - Conduct on-job and theoretical training for technicians and staff to enhance their skills. - Standardize and audit service processes to ensure efficiency and compliance with industry standards. - Manage tools, machines, and consumable inventories by conducting regular audits and overseeing procurement activities. - Oversee service price updates, invoice a...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qual...

Job Description Hiring specifications Job Purpose: We are looking for an experienced and strategic Service Head to establish and drive our customer service operations for mobile robotics. This role will be responsible for setting up robust service processes, building and leading a high-performing team, and ensuring customer satisfaction through efficient deployment, maintenance, and support of our solutions. The Service Head will play a critical role in creating a customer-first service ecosystem that drives adoption, long-term reliability, and continuous value realization from our mobile robotics solutions. Role Expectations: Establish a trusted, strategic advisor relationship with each ass...

Role Overview: You will play a crucial role in empathizing, analyzing, documenting, socializing, and driving customer/end-user requirements and features in collaboration with development teams. Your passion for end-user empathy, product conceptualization, and continuous value delivery to end customers will be essential. Additionally, you will leverage your experience in working with cloud-based software services and tools such as Azure DevOps or Jira. Key Responsibilities: - Collaborate with Product Managers/Product Owners to translate business requirements into software features and service enhancements. - Continuously refine features, user stories, and enablers based on business goals, ens...

Immigration consultants advise their clients on a variety of matters to facilitate successful petitions for immigration, specifically working to help them achieve visa approval. Common responsibilities performed in this position include preparing official documents, defending clients facing deportation, researching previous legal cases, and communicating extensively with government contacts in both the US and abroad. Expertise in immigration statutes, rules, and regulations is essential for this role.

Role Overview: As the Business Head at Beem, you will be leading the scale-up of India's most ambitious residential solar platform. Your primary objective will be to drive sales, fulfillment, partnerships, and enhance the overall customer experience to achieve a revenue target of 1000 crore within the next 3 years. You will have a hands-on leadership role, working closely with the CEO and the leadership team to establish Beem as the leading consumer energy brand in India. Key Responsibilities: - Own and deliver the Profit & Loss statement for Beem's residential solar business. - Drive rapid revenue growth to exceed 1000 Crores within 3 years. - Establish and lead inside sales, on-ground sale...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technici...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qual...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service qualit...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service qualit...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians...

Role Overview: You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Key Responsibilities: - Manage SLA, KPI, and achieving targets - Coordinate effectively with team members - Experience in telecom sales and service processes - Outbound call center operations Qualifications Required: - At least 3-8 years of experience in call center operations - Proven track record in telecom sales - Strong communication skills - Ability to coordinate effectiv...

You will be joining My MD Dr, a healthcare company dedicated to providing personalized and convenient care. As a Senior Manager Customer Care based in Pune, your primary responsibility will be to oversee customer service operations and lead a team of customer support representatives. Your goal will be to ensure high levels of customer satisfaction by developing and implementing effective strategies to enhance the quality of service provided. - Analyzing customer service metrics - Addressing escalated customer issues - Collaborating with other departments to ensure a seamless customer experience - Evaluating and improving service processes - Interacting with both customers and team members A ...

As a Microsoft Dynamics 365 CRM Techno-Functional Consultant at Compusoft Advisors India Pvt. Ltd., your role will involve understanding client requirements, configuring and customizing Dynamics 365 CRM solutions, developing and implementing business processes, overseeing solution architecture, and providing ongoing support and consulting. You will work closely with clients to ensure successful project delivery, integration with other systems, and continuous improvement of the client's processes. Key Responsibilities: - Strong understanding of CRM, Sales, and Service processes with domain expertise. - Hands-on experience in functional consulting (requirements, design, testing, training) and ...

As a Field Engineer, your primary responsibility is to provide field system support at customer and Oracle cloud sites. This includes hardware break-fix, maintenance, and product installation. You will interface with Dispatch, Logistics, and Domains to ensure activities align with the on-site Action Plan. Your goal is to maintain a high level of customer satisfaction and meet Service Level Agreements (SLAs) through effective delivery of technical support and service programs. You will proactively identify and resolve issues using system level diagnostics and escalation procedures, demonstrating a deep understanding of service processes. Key Responsibilities: - Provide Onsite Product Support ...

JOB DESCRIPTION Currently, we are looking for a talented Oracle CPQ Cloud Senior Resource to join our team. What You'll Do: Consult on AST's CPQ Cloud engagements, including implementations and upgrades Engage with clients and lead workshops to define business requirements Work on gathering requirements and development of Inbound and Outbound integrations between Cloud ERP (Enterprise Resource Planning), CPQ (Configure Price Quote), Oracle Field Service Hands-on development experience related to Configuration, Commerce, Document Designer, Workflow Approvals, Integrations, Email Templates, Steps, BML, Commerce, and Configuration Layout Design Hands-on development experience related to Pricing...

You will need to empathize, analyze, document, socialize, and drive customer/end-user requirements and features in collaboration with development teams. Your passion should be focused on end-user empathy, product conceptualization, and continuous value delivery to end customers. It is essential to have a good understanding and experience working with cloud-based software services. Your excellent stakeholder management and communication skills are key, along with hands-on experience in tools like Azure DevOps, Jira, or similar platforms. Knowledge of Siemens Healthineers products and service processes is also beneficial. Your responsibilities will include working closely with Product Managers...

The Service Advisor plays a crucial role as the intermediary between the customer and the workshop team, ensuring a seamless service experience. Your responsibilities include understanding customer concerns, creating job cards, coordinating repairs, providing updates, and ensuring high levels of customer satisfaction to foster customer retention. You will interact with customers in a professional manner, attentively listen to their service or repair issues, gather detailed information about vehicle problems, and provide expert advice on service requirements and recommended repairs. It will be your responsibility to accurately prepare job cards using the Dealer Management System (DMS), detail...