2 years

0 - 1 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced Call Centre Operator to handle customer queries, resolve grievances, and ensure a smooth customer service experience.

Experience Required: Minimum 2 years in call center operations, grievance redressal, customer support, or helpdesk services

Location: Ahmedabad

  • Handle incoming and outgoing customer calls professionally and efficiently.
  • Resolve customer grievances and provide accurate information.
  • Maintain detailed records.
  • Escalate complex or unresolved issues to senior teams as required.
  • Ensure customer satisfaction by providing prompt, courteous, and effective service.
  • Identify recurring issues and share feedback with the team for process improvement.

Job Type: Full-time

Pay: ₹5,000.00 - ₹15,000.00 per month

Work Location: In person

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