Call Center Supervisor

Believers League, a reputable company located in Mumbai, specializes in providing cleaning services for retail, commercial, medical, and educational establishments in Patna. Our tailored services are designed to meet the specific requirements of each client, showcasing our unwavering commitment to delivering high-quality solutions that result in exceptional customer satisfaction and long-term relationships. We are currently seeking a dedicated individual to join our team as a Call Center Supervisor on a part-time basis at Believers Community. In this hybrid role, you will play a crucial part in overseeing the daily operations of the call center, ensuring the highest level of customer satisfaction, managing the team effectively, and utilizing your analytical skills to enhance operational processes. While the primary location for this role is in Mumbai, there is also the opportunity for remote work based on the requirements. The ideal candidate for this position must possess strong supervisory skills, capable of leading and managing a team efficiently. Additionally, analytical skills are essential for the role, enabling you to analyze data and make well-informed decisions to drive improvements. A focus on customer satisfaction is paramount, emphasizing the delivery of exceptional service and effective resolution of any issues that may arise. Previous experience in team management and a customer service environment is highly desirable, along with excellent communication skills, both verbal and written. If you have a Bachelor's degree in Business Administration or a related field, it would be considered a plus. Excellent organizational skills and meticulous attention to detail are also key attributes that will contribute to your success in this role. If you are passionate about delivering outstanding service, possess the necessary skills and qualifications, and are looking to be part of a dynamic team, we encourage you to apply for this exciting opportunity with Believers League.,