Call Center Specialist

Job Title:

📍 Location: Ludhiana (From Office)

💼 Job Type: Full-Time

💰 Salary: ₹15,000 per month

About the Role

Call Center Agents

Key Responsibilities

• Handle customer inquiries via phone in a professional manner
• Provide accurate product/service information and resolve issues effectively
• Maintain a positive, empathetic, and professional attitude toward customers
• Keep records of customer interactions, feedback, and complaints
• Follow communication guidelines and company policies
• Meet performance targets (quality, response time, call handling, etc.)

Requirements

• Minimum 12th pass / Graduate preferred
• Good communication skills in English, Hindi, or Punjabi
• Basic computer knowledge and typing speed
• Previous experience in customer service or call center (preferred but not mandatory)
• Ability to work under pressure and meet deadlines
• Positive attitude and strong problem-solving skills

What We Offer

• Fixed monthly salary of ₹15,000
• Professional and supportive work environment
• Growth opportunities within the company
• Office-based role in

  Ludhiana

How to Apply:

• Interested candidates can send their updated resume to contact@tangyshop.com

  or apply directly through linkedin.