TANGY SHOP INC.

Job Title: Call Center Support Agent 📍 Location: Ludhiana (From Office) 💼 Job Type: Full-Time 💰 Salary: ₹15,000 per month About the Role We are looking for motivated and customer-focused Call Center Agents to join our team in Ludhiana. The ideal candidate will handle inbound and outbound calls, assist customers with queries, provide accurate information, and ensure a positive customer experience. Key Responsibilities Handle customer inquiries via phone in a professional manner Provide accurate product/service information and resolve issues effectively Maintain a positive, empathetic, and professional attitude toward customers Keep records of customer interactions, feedback, and complaints Follow communication guidelines and company policies Meet performance targets (quality, response time, call handling, etc.) Requirements Minimum 12th pass / Graduate preferred Good communication skills in English, Hindi, or Punjabi Basic computer knowledge and typing speed Previous experience in customer service or call center (preferred but not mandatory) Ability to work under pressure and meet deadlines Positive attitude and strong problem-solving skills What We Offer Fixed monthly salary of ₹15,000 Professional and supportive work environment Growth opportunities within the company Office-based role in Ludhiana 📞 How to Apply: Interested candidates can send their updated resume to contact@tangyshop.com or apply directly through linkedin.