Call Center Specialist

As a Call Center Specialist at our company located in Noida, you will be responsible for handling incoming and outgoing customer calls. Your role will involve addressing customer inquiries, resolving issues, and providing exceptional customer service. Collaboration with team members will be essential to ensure seamless communication and accurate record-keeping of customer interactions via computer systems. Furthermore, you will be required to follow up with customers to guarantee satisfaction and maintain quality standards. - Handle incoming and outgoing customer calls - Address customer inquiries and resolve issues - Provide excellent customer service - Collaborate with team members for effective communication - Maintain accurate records of customer interactions using computer systems - Follow up with customers to ensure satisfaction and quality standards are met - Customer Support and Customer Service skills - Strong Communication skills - Experience with Contact Centers - Computer Literacy - Ability to work well under pressure and in a fast-paced environment - Excellent problem-solving skills - Experience in the construction or real estate industry is a plus - High school diploma or equivalent,