Call Center Representative

RESPONSIBILITIES:

• Answer telephone and relay telephone calls and messages.
• Provide on-call technical support to customers
• Understanding customer's needs and issues.
• Providing helpful solutions to customer's problems.
• Handle pressurize situation.
• Maintain work records and logs.
• Greet customers in a courteous, friendly, and professional manner.
• Maintain broad knowledge of company products and services.
• Troubleshooting of different devices.
• Investigate and respond to customer complaints.

REQUIREMENTS:

• Minimum of 1 year experience in customer service role.
• High school diploma
• Full-time Availability
• Proficient in English Language (Writing-Reading-Listening-Speaking).
• Excellent communication skills.
• Comfortable with night shifts / rotational shifts / work from office.
• Currently accepted Female and male applicants only
• only near by candidates applicants accepted.

Language: English, hindi, Tamil, Malayalam

Job Types: Full-time, Part-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person