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K12 Techno Services
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Call Center Executive

Call Center Executive

K12 Techno Services

1 - 2 years

2 - 3 Lacs

bengaluru

Posted:22 hours ago| Platform:

Apply

Skills Required

communication skills telecalling domestic bpo hindi speaking language skills outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Make outbound calls to potential leads generated through campaigns, missed calls, or market data.

Clearly explain the schools offerings, curriculum (CBSE/ICSE), facilities, and admission process.

Understand and capture parent’s preferences (location, budget, grade, board, etc.) during the call.

Recommend the best-fit Orchids branch or school option based on their requirements.

Handle objections smartly and build interest in school visit or counselor callback.

Schedule appointments or transfer warm leads to the PRM/Branch team for further follow-up.

Maintain accurate records in CRM with call notes, lead status, and dispositions.

Achieve daily/weekly targets for calls, follow-ups, and conversions.

Follow-up with parents via WhatsApp or SMS as required.

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K12 Techno Services

Education Technology

N/A

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Call Center Executive