Call center Executive - Dolphinplacements

: Inbound Customer Service / Upselling

Roles & Responsibilities

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Support customers across Telecommunication, Financial Services & Healthcare vertical.
• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
  

Candidate Profile:

• Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
• BE/Btech freshers are eligible with minimum 1 year ICC Experience.
• Excellent verbal and written communication skills.
• Flexible with 24/7 Environment.
• Salary up to 24,000 take home & attractive Incentives amount.
  

Additional Benefits:

• Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
• Medical insurance worth 1 lakh.
• Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs.
• Gratuity.
• Education Assistance plan Annual entitlement of up to INR 24,000.
• Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
  

Concentrix Recruitment Center