Call Agent

Company Description

Vista MR International operates from Noida. The function is customer handling through structured telecalling. The focus is controlled communication, clear English, and steady interaction management.

Job Role: Telecalling Executive

Location: Noida

Type: Full-time, On-site

The role demands consistent customer communication. Handle inbound and outbound calls. Maintain soft-spoken delivery while extracting required information. Address concerns without escalation. Maintain accurate records of each interaction.

Responsibilities

Handle customer calls with clarity and restraint

Provide information as required by process

Record call outcomes with accuracy

Maintain stable tone during challenging interactions

Adhere to company communication standards

Requirements

Strong English communication

Soft-spoken interaction style

Ability to manage customer pressure without disruption

Clear call-handling discipline

Consistent work execution in a structured environment