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0.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Job details Employment Type: Full-Time Location: Mumbai, Maharashtra, India Job Category: Field Operations Job Number: WD30243737 Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, pension, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy About Role : Responsible for system of Fire alarm Public alarm System, CCTV Access control Gas separation BMS Cabling, Installation, Termination, Testing Commissioning, maintain the project schedule, Material delivery schedule as pe Project time line , Billing and revenue . Site Meeting, Drawing approvals, MOM, Material Inventory & Reports. Carrying Site Acceptance test, Preparation of cable schedules & Termination details for field device. Installation & configuration of operating systems. Commissioning of the system at site & hand over the system to the customer. Managing the team of contractor technicians for performing the effective Work.
Posted 2 weeks ago
0.0 - 8.0 years
0 Lacs
Lower Parel, Mumbai, Maharashtra
On-site
About Company Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more. Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients. Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’ Our Vision: To be the best-in-class in IT services in India and overseas. Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs. Job Description Need candidates having Desktop L2 experience of more than 3 years Department Service Open Positions 1 Skills Required Desktop Troubleshooting, Outlook Configuration, Hardware Troubleshooting, OS Installation, Printer Troubleshooting, Printer Support, Laptop Support Experience 3 to 8 years Location Lower Parel, Mumbai, Maharashtra, India
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
Ahmedabad, Gujarat
On-site
About Company Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more. Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients. Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’ Our Vision: To be the best-in-class in IT services in India and overseas. Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs. Job Description Desktop Support Engineer Department Service Open Positions 1 Skills Required Desktop Support Experience 1 to 3 years Location Ahmedabad, Gujarat, India
Posted 2 weeks ago
0.0 - 8.0 years
0 Lacs
Bharuch, Gujarat
Remote
About Company Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more. Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients. Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’ Our Vision: To be the best-in-class in IT services in India and overseas. Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs. Job Description Outlook O365, Software & Hardware issues, Printer, Basic in Network, Remote Support Department Service Open Positions 1 Skills Required Desktop engineer, Desktop Support Engineer, Remote Support Engineer Experience 2 to 8 years Location Bharuch, Gujarat, India
Posted 2 weeks ago
3.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Deadline for applications is 23/06/2025: at 12.00 hours (midday, Brussels time). WE ARE The European External Action Service (EEAS) is the EU's diplomatic service. The EEAS supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The EU currently has 145 Delegations, 9 of which are to international organisations. In all, 6000 staff are currently serving in these Delegations. The Delegations are placed under the authority of the High Representative of the Union for Foreign Affairs and Security Policy, who is also Vice President of the European Commission. The work of a Delegation varies from country to country but, in general, covers political matters, press and information, trade, aid management and the external aspects of internal EU policies. The main mission of the Digital Solutions Division is to assist the European External Action Service and the worldwide network of EU Delegations in achieving its strategic objectives by supporting administrative and core business processes with modern Information and Communication Technology tools. The unit is composed of 50 officials and more than 200 experts and is organised in four sections: Management, IT Operations, Services and Security. WE PROPOSE The position of Regional IT Officer (RITO), contract agent FG III as per article 3a of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”). PLACE OF EMPLOYMENT City, COUNTRY: Addis Ababa, ETHIOPIA LCA: 35% POST AVAILABLE: immediately LEGAL BASIS The vacancy is to be filled in accordance with the conditions foreseen in the relevant provisions of the CEOS[1], in particular Article 82 thereof. Subject to having passed the CAST[2] exam, the successful candidate will be offered a contract agent position (Function Group III), as per Article 3a of the Conditions of Employment of Other Servants of the European Union (CEOS), on the basis of a contract with an initial duration of 3 years. This contract may be renewed not more than once for a fixed period of not more than 5 years. Any further renewal shall be for an indefinite period.[3] WE LOOK FOR Under the authority of the Head of Delegation (HOD) and under the direct responsibility of the Head of Administration (HOA), and the direct instructions of the Digital Solutions Division EEAS.RM.SCS.5, the RITO will be responsible for the day-to-day running of the IT infrastructure and IT support of the users of the Delegation and other Delegations in the region. The Main Tasks To Be Executed Are End-User Support Provide level 1 to level 3 IT support to staff in the assigned Delegations and (if applicable) support and supervise local IT staff. Ensure defined processes are well followed by the IT staff (proper use of ITSM tools). Responsible for normal/expected IT operations for users, with minimal business impact and according to the urgency of the incident. Ensure the proper registration, by using the ticketing tool, all IT incidents and service requests reported to the IT Officer, whenever unable to provide a solution, escalate to the appropriate higher level of support. Ensure, follow-up, implement solutions, and in general, participate in the Incident and Request Fulfillment processes actively. Resolve incidents or service requests, both rapidly and in a satisfactory way (through either a permanent fix or a temporary workaround). Maximise the number of tickets resolved without 2nd/3rd level intervention. Assist, if requested, in the configuration of the PABX (Private Automatic Branch Exchange) system and assist with telephone handsets (change of name, hunt group, voicemail) and in using the telephone system. To monitor the ICT status of the Delegation using the provided monitoring tools: SolarWinds, McAfee reports, SCCM patching reports, etc. ICT infrastructure management Ensure the implementation and perform daily operations of the server infrastructure, their maintenance, upgrades, updates, backups, restores, capacity planning, security and audit, incident and problem management. Manage shared resources (disks, printers); assign rights to users; create and maintain necessary automation scripts. Manage the internal LAN, the IP address allocation and other network equipment. In general, take the necessary measures to ensure a high level of quality and availability in the ICT infrastructure. Monitor closely the status of the IT infrastructure and react properly to incidents and outages. Install and manage the Wifi infrastructure of the Delegations. ICT equipment management Deploy the new PC/Laptops Reference configurations, software updates, etc. via the provided tools and procedures (SCCM) in coordination with HQ support and local IT Support. Manage the stock of laptops for staff members going on missions – recuperation and clean-up of laptops when returned after the missions. ICT security management Apply the security policies decided by the Headquarter and propose additional measures if necessary. Manage whenever necessary the accounts, keeping updated the different directories. Ensure that all precautions are taken concerning sensitive information. In general, implement the necessary measures to keep a high level of IT security in the office. ICT advice and management Organise and/or attend meetings on day-to-day matters related with the IT operation, participate in discussions, assessing the impact of changes and make recommendations. Assist the Head of Administration with budget related expenditure estimates, in the preparation, maintaining of office budgets and servicing costs. Assist in the negotiation with suppliers, associated agencies with regard to equipment, cabling, access to Internet etc. Maintain necessary budgetary control records. Prepare a quarterly activity report. Ensure business continuity by remotely managing the ICT infrastructure during absences or missions of other RITOs for the Delegations. Perform missions to Delegations within the region or exceptionally on demand to other regions. Participate in one or more “Centres of Expertise” (COE), according to own expertise on specific IT fields, and provide effective level 1 to 3 IT support to all Delegations. In parallel, participate in global IT projects, related to own expertise, as requested by EEAS RM.SCS.5. Optionally and when requested by EEAS RM.SCS.5, act as "Service Owner" i.e. responsible for the delivery of specific IT services, at global scale. Eligibility criteria [4] According To The Conditions Set Out In Article 82 Of The CEOS And In Article 2 Of The Commission Decision C(2017) 6760 Final[5], Which Is Applicable To The EEAS By Virtue Of The Decision ADMIN(2018) 4 Of The High Representative[6], In Order To Be Eligible For This Post Of Contract Agent FG III, Candidates Must have passed a valid EPSO CAST in FG III; or be registered in the EPSO Permanent CAST for FG III (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will render the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; meet the minimum qualifications for engagement as contract agent FG III: (i) Have a level of post-secondary education attested by a diploma; or (ii) a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate professional experience of at least three years; or (iii) where justified in the interest of the service, professional training or professional experience of an equivalent level (related to the nature of the tasks and qualifications indicated in the job description). have the capacity to work in languages of CFSP and external relations (English and French) necessary for the performance of their duties; be a national of one of the Member States of the EU and enjoy full rights as a citizen. Selection criteria Proven Experience In The Following Areas End-user support in front and back office – including ITIL processes. Installation and maintenance of datacentre infrastructure. Knowledge and management of Microsoft OS for endpoints and servers, virtualisation and storage (VMWARE and/or HyperV). Installation and maintenance of enterprise networks (LAN, router, firewalls, wifi, fibre and coper cabling, VOIP technologies, telephony, videoconferencing…). Configuration, maintenance, patching and support of workplace equipment (laptops, desktops, printers, smartphone, tablets) in a large environment including software distribution and (remote) support. General Skills And Competencies Candidates should demonstrate (and will be evaluated on): being service minded; strong communication skills – capacity to translate complex technical matters into “user language”; a sense of initiative, autonomy and hands-on approach; very good organisational skills; capacity to assure quality, speed and accuracy in performing complex tasks in a multicultural environment. Furthermore Experience in handling secure communications and classified information; Knowledge of IT tools used in EU institutions (ARES, MIPS, Sysper2, Syslog, etc.); Experience of working in a team in multi-disciplinary and multi-cultural environment will be considered as assets. Working languages Fluent in English (written and orally); Knowledge of French and other EU languages, and knowledge of the language(s) of the country of the Delegation will be considered an asset. POSTING POLICY EEAS career development policy places the need for staff to develop a mix of competences at its core, e.g. working in various fields of expertise and responsibilities in the course of a person's career, including postings at Headquarters and Delegations. Contract staff in Delegations is usually posted for 2, 3, 4 or 6 years in a given EU Delegation. Call for interest to apply for postponement or early mobility will be launched annually prior to the publication of the mobility exercise. Staff are reminded that extension and early mobility are not a right. Contract staff assigned to a post where the living conditions allowance (LCA) determined in accordance with Article 10 of Annex X to the Staff Regulations of Officials of the EU (SR) is 30% or 35% may participate in the mobility exercise after 4 years . Contract staff assigned to a post where the LCA is 40% may participate in the mobility exercise after 3 years . Contract staff assigned to a non-family post may participate in the mobility exercise after 2 years . For candidates currently posted in compound-confined, non-family posting, please refer to Article 6, point 2(g) of the Decision ADMIN(2021) 221. Within the mobility exercise, contract staff may be temporarily assigned to the EEAS Headquarters in Brussels; such assignment shall remain exceptional and depends on the availability of posts. The assignment shall be for no less than two years, unless a derogation is granted by the Head of the Division RM.BHR.3 ‘Selection and Recruitment’ in the interest of the service. The assignment shall be for no more than four years, in accordance with Article 118 of the CEOS and Article 3 of Annex X to the SR. The member of contract staff temporarily assigned to the EEAS Headquarters shall be included in the mobility exercise in time to be reassigned to a Union Delegation before he/she reaches the maximum period of 4 years. Candidates currently in the EEAS Headquarters are expected to have served at least three years in the Headquarters by the expected time of posting in Delegation. Derogation to this rule may only be granted by the competent Authority Authorised to Conclude Contracts of Employment (AACC) in the interest of the service. External candidates may also apply to any vacancy position published for posts in Delegations. It is in the interest of the service to ensure that staff members in Delegations are able to complete full postings before reaching the age of retirement. Before taking any final decisions on nominations, the competent AACC will ensure on a case-by-case basis, in accordance with the SR and CEOS, that the successful candidates will indeed be able to complete the relevant full posting for the post for which they are selected. As stated in Article 6(2)(a) of the Decision ADMIN(2020) 35, applications from candidates not fulfilling this requirement will be examined by the AACC for exceptional and justified reasons and in the interest of the service. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications of individuals who have the dual nationality of the host country or whose family member has the nationality of the host country will be considered eligible for a posting in that host country only as a positive result of a case-by-case assessment. In that regard, the EEAS examines if there could be a conflict of interest and a risk of a possible refusal by the host country to grant diplomatic immunity to the staff member and or his/her partner and/or family, as well as possible security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see the annex to this vacancy notice). PERSONNEL SECURITY CLEARANCE The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS[7]. The selected candidate should hold, or be in the position to obtain, a valid Personnel Security Clearance (PSC)[8] issued by the competent authority of the Member State concerned. Candidates who do not already have a valid PSC will be required to go through the security clearance vetting procedure of their Member State to obtain this clearance in accordance with national laws and regulations and with the procedure laid down in the Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS on Security Clearance Requirements and Procedures for the EEAS[9] and in Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS. Until the PSC is issued by the competent authority of the Member State concerned, the selected candidate will not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed. Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7. MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service . On that occasion, the candidate should indicate any serious health problems or requirements for specialised medical treatment for themselves and/or for the individuals who will accompany them. If staff members withhold such information they will not benefit from a reimbursement by the institution of certain costs, e.g. expenses relating to medical evacuation, or to a return to Headquarters in the case of early mobility. Prior to recruitment, the successful candidate will be contacted by our services in order to fulfil the relevant medical requirements for the post as appropriate, including a psychological assessment which the AACC reserves the right to request. Other Candidates are deemed to be fully aware of the provisions of Annex X to the Staff Regulations, which applies to staff serving in Delegations located outside the EU, regarding their rights and obligations (i.e. leave entitlements, allowances, reimbursement of expenses, social security benefits). Candidates are deemed to be fully aware of the local living conditions , including inter alia information concerning security, health care, education, social acceptance of sexual orientation, employment opportunities for spouses and the accommodation provided (Annex X to the SR, Article 5 or 23), before applying. Candidates are strongly encouraged to consult the relevant Country Post reports which are available from the Division RM.01 ‘Coordination’: RM-01-COORDINATION@eeas.europa.eu All postings will in principle be aligned with the mobility cycle and have the 31 August of a given year as end date. Successful candidates shall participate in all compulsory pre-posting training . All posts in an EU Delegation require the successful completion of BASE, a security e-learning. The ‘Hostile Environment Awareness Training’ (HEAT) is compulsory before taking up duty/going on mission in some countries. The EEAS will provide the selected candidate with that possibility in case she or he has not yet followed the training. EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact the Functional mailbox CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1d(4) of the SR. APPLICATION AND SELECTION PROCEDURE [10] The Procedure Will Take Place In Three Steps Application Before submitting their application, candidates should carefully check whether they meet all the eligibility criteria in order to avoid automatic exclusion from the selection procedure. Equally, candidates are deemed to be fully aware of the local living conditions, including information concerning the accommodation, before applying. Individual post reports are available from the Division RM.01 ‘Coordination’: RM-01-COORDINATION@eeas.europa.eu Candidates should also ensure that they are fully aware of the relevant security provisions; Personal Security Clearance at the level SECRET UE/EU SECRET is requested in all EU Delegations. Successful candidates will be required to undergo security vetting if they do not already hold security clearance to the appropriate level in accordance with the EEAS relevant security provisions (for more information, see Section “Personal Security Clearance” below). During the application procedure, candidates are required to send the following documents: an up-to-date Curriculum Vitae (preferably using the Europass CV format), in either English or French, indicating clearly your EPSO CAST number; a letter of motivation (maximum 2 pages), in either English or French; declaration of potential conflict of interest (annexed to this vacancy note). Applications should be submitted to the EEAS Digital Solutions Division, RM.SCS.5, at the following email address: RM-SCS-5-HR@eeas.europa.eu Deadline for applications is 23/06/2025: at 12.00 hours (midday, Brussels time) . Candidates are strongly advised to submit their application as early as possible. Late applications will not be accepted. For correspondence concerning the selection procedure, please use the following email address: CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu Pre-selection The selection panel will make a pre-selection on the basis of the qualifications and the professional experience described in the CV and motivation letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. Selection The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, in addition to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will recommend a shortlist of candidates for a final decision by the AACC. The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill an equivalent post in the EEAS having the same job profile. ADDRESS FOR INQUIRIES CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu [1] The Text Of The Staff Regulations Of Officials Of The EU And The CEOS Is Accessible At The Following Link https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1570023902133&uri=CELEX:01962R0031-20190101 [2] Contract Agent Selection Tool. [3] In accordance with Article 85(1) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] Commission Decision C(2017) 6760 final of 16 October 2017 on the general provisions for implementing Article 79(2) of the CEOS, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b. [6] Decision ADMIN(2018) 4 of the High Representative of the Union for Foreign Affairs and Security Policy of 12 March 2018 amending Annex I of the Decision of the High Representative PROC HR(2011) 013 on General Implementing Provisions for giving effect to the Staff Regulations and to the Conditions of Employment of Other Servants. [7] OJ C 263, 26 July 2023, p.16. [8] The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.” [9] Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS of 8 March 2019 on Security Clearance Requirements and Procedures for the EEAS. [10] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by the Decision ADMIN(2019) 8 of the High Representative of the Union for Foreign Affairs and Security Policy on implementing rules relating to the protection of personal data by the EEAS and the application of Regulation. The privacy statement is available on the Europa website (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet (https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices). Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
We are seeking a talented individual to join our GIS Team at MMC Corporate This role will be based in Gurgaon.This is a hybrid role that has a requirement of working at least three days a week in the office. Associate Director – Telecommunication The Telecommunications Specialist position is a member of Marsh McLennan’s Global Service Delivery team, tasked with building, deploying, and supporting the company's network infrastructure and data circuits. The role also involves performing routine (preventative) maintenance to maintain efficient and reliable services, as well as supplementing our global NOC when troubleshooting challenging network problems. As a seasoned and independent contributor, the Telecommunications Specialist plays a crucial role in influencing the team's overall success. What can you expect? Support strategic initiatives by delivering key outputs for new solutions and services. Adhere to engineering design standards for iterative projects, employing best practices throughout the process. Generate design documentation in line with standard practices to facilitate onboarding and operational turnover. Develop comprehensive task lists and milestones to ensure timely completion of deliverables, while diligently tracking the status of all tasks. Implement solution infrastructure based on defined rack elevations, ensuring proper network cabling and connectivity. Produces initial configurations for staging and pre-production testing, followed by completing any remaining configurations necessary for production turnover. Perform thorough and extensive testing to confirm defect-free implementation, document all testing results, and perform the appropriate turnover to production operations. Updates documentation to accurately reflect the "as built" design, and maintains all documentation in the team’s centralized document repository. Actively participate in project review and operational turnover meetings with operations teams and offers basic end-user training as needed. Craft, submit, and sponsor detailed change control requests in the change management system. Adhere to the change management process for all infrastructure modifications. Monitor incident queues, troubleshooting and resolving or assigning tickets as necessary. Execute all standard business-as-usual (BAU) configuration and deployment activities. Handle routine configurations to support the production environment, including capacity expansion and performance management, while helping various teams on IPT voice/call center systems and network infrastructure. Manage IMAC activities, including hardware and technology refreshes. Coordinate and oversee the corporate-wide DNS, DHCP, and IP infrastructure using the Infoblox product suite in both BAU and disaster recovery scenarios. We will count on you to: Take the initiative to identify and execute solutions for network optimization, identifying opportunities to minimize outage events, reduce mean time to repair (MTTR), and enhance overall performance. Provide technical and resource support to the Voice Service Delivery, Call Center, Voice Ops, Provisioning, and Architecture teams as required. Help other MMC Tech areas upon request and generates performance reports using available tools. Conduct initial analysis and triage for performance issues assigned to Global Service Desk (GSD). Collaborate with senior network services engineers to review tests and results, aiming to identify root causes and remediation actions to restore performance. What you need to have: Assist operations teams with technical troubleshooting and provides on-site/hands-on support during major incidents and outages. Obtain quotes and submits orders into the requisitioning system as directed, while tracking expenditures against the budget. Work with carriers to establish new circuits in targeted communications rooms within MMC facilities, monitoring LEC and LD installation milestones. Participate in PMO-led project calls, providing updates on telecom project deliverables. Develop and enact remediation plans for issues and risks, escalating to PMO when necessary. Manage the structured cabling plant, monitoring the available capacity of patch panels and engaging cabling contractors to provision new capacity as required. Execute all end-to-end patching according to defined provisioning processes and installs non-standard patching and cabling for unique solutions as needed What makes you stand out? Strong leadership and organizational abilities Ability to learn quickly and work independently or as part of a team Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_308045 Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Description Summary Become part of a winning team and help to deliver the Green Energy transition. Job Description As Lead Control Automation System Engineer are responsible for overseeing the design, development, implementation, and maintenance of control and automation systems. This role involves leading a team of engineers and technicians to ensure that automation projects are executed efficiently, meet client requirements, and adhere to industry standards. The Lead Control Automation System Engineer plays a crucial role in optimizing processes and systems across various industries, including manufacturing, energy, and utilities. Roles And Responsibilities Lead the configuration of IEC61850 IED’s via vendor specific tools and System Configuration Tools for complete system integration. Lead the generation of Substation Configuration description Language (SCL) files for system integration. Knowledge of interlocking principles used in substation automation systems and their implementation on IEC61850 IED’s. Lead the design, configuration and testing required to deliver on time and within defined budgets the HVDC Control System hardware. Lead the testing and debugging of complex IEC61850 communication systems using industry standard tools such as IED Scout, Wireshark etc. Coordinate and interface the HVDC Control System with Balance of Plant equipment and SCADA systems: Define the main IO Lists of the control system Analyze signal interfaces and ensure compatibility with the control system Lead in collaboration with NPI teams, the configuration of Remote Terminal Units (RTU), Bay Controllers (BCU) and Merging Units for signal acquisition in digital substation environments. Lead the design of LAN networks/Communication Architectures and configuration of industrial ethernet switches/routers and satellite clocks Follow the departments standard design practices, engineering reviews and guidelines. Define Control Panel requirements and produce detailed design documentation for the control system using standard design blocks under the guidance of lead engineers. This may include: Panel Electrical Schematics (using Engineering Base tool) Wire/Cable Schedules Routine Test specification General Assembly drawings Bill of Materials Oversee the testing and FAT witnessing of the Control System. Prepare and present technical information for Substation Control Systems to internal and external customers. Assist site activities relevant to the installation and commissioning of the control system. Share engineering information and promote open dialogue. Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures. Required Qualifications Degree in Electronics/Electrical engineering or related field. Strong background in configuring Substation Bay Controllers/Merging Units/ IEC61850 IED’s Experience in Control Panel design (preferably as used in substation/power plant environments) Strong background in Distributed Control Systems / Substation Automation Experience in working with engineering tools such as AutoCAD, e-base, Microsoft Visio Knowledge of industrial communication networks such as Profibus and Ethernet based protocols. Understanding of fibre optic cabling systems Understanding of LV cable sizing and distribution Control & Protection Relay logics Design techniques Experienced in developing electrical designs for industrial control systems. Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills. The North Europe Grid System Integration (GSI) team delivers a wide range of turnkey high voltage AC and DC transmission projects to its Customers in the UK, Ireland, and Scandinavia. Grid Solutions, a GE Vernova business, serves customers globally with over 20,000 employees. We provide power utilities and industries worldwide with equipment, systems and services to bring power reliably and efficiently from the point of generation to end power consumers. Grid Solutions is focused on addressing the challenges of the energy transition by enabling the safe and reliable connection of renewable and distributed energy resources to the grid. We electrify the world with advanced grid technologies and accelerate the energy transition. About GE Grid Solutions At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector. Why We Come To Work At GE Renewable Energy, our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition. What We Offer A key role in a dynamic, international working environment with a large degree of flexibility of work agreements Competitive benefits, and great development opportunities - including private health insurance. Additional Information Relocation Assistance Provided: Yes Show more Show less
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Uttar Pradesh, India
Remote
Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About The Role We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities For This Position Include To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements Include The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The Key Competencies For This Position Include Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work Hours The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less
Posted 2 weeks ago
3.0 - 7.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities 1.Should have strong experience in Automotive Electrical Domain 2.Expertise of Electrical Wiring Harness schematic design, Electric circuit design. 3.Expertise in using CREO Electrical & CREO schematics work benches. 4.Create LV Electrical schematic. 5.Update electrical schematics for Vehicle. 6.Experience of Harness component selection Like connector, terminal, wire, Covers. 7.Experience of using Teamcenter and/or other PDM too.
Posted 2 weeks ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Type: Full-Time Experience: 6+ years in Network Engineering Job Description: We are seeking a highly skilled Senior Network Engineer with 6+ years of experience to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructures and expertise in supporting complex network environments. As a Senior Network Engineer (L2/L3 Support), you will play a key role in ensuring the smooth operation, optimization, and security of the organization's network systems. You will be responsible for troubleshooting and resolving high-level network issues, managing critical network infrastructure, and supporting network projects. Responsibilities: Provide L2/L3 technical support for network-related issues across LAN, WAN, and Data Center environments. Configure, monitor, and maintain Cisco, Dell, and HP switches, routers, and other networking equipment. Identify, troubleshoot, and resolve complex network performance and connectivity issues. Utilize diagnostic tools such as Wireshark, SolarWinds, and Cisco Prime to identify problems and optimize network performance. Implement and manage security solutions, including firewalls, VPNs, IDS/IPS, and other security measures to safeguard the network infrastructure. Assist in the design, planning, and execution of network upgrades, migrations, and deployments. Support and troubleshoot network devices, cabling, routing protocols, and network topologies. Collaborate with other teams, including system administrators, security, and application teams, to ensure smooth network operations and resolve cross-functional issues. Maintain detailed documentation for network configurations, troubleshooting steps, and best practices. Stay up-to-date with emerging networking technologies, industry trends, and best practices. Provide mentoring and guidance to junior network engineers and staff. Required Skills & Qualifications: Proficiency with Networking Equipment: Strong hands-on experience with configuring and managing Cisco, Dell, and HP switches and routers. Network Troubleshooting: Ability to identify and resolve complex network issues effectively, with a focus on minimizing downtime. Diagnostic Tools: Expertise in using diagnostic and monitoring tools such as Wireshark, SolarWinds, and Cisco Prime for network analysis and troubleshooting. Security Knowledge: Deep understanding of network security, including firewalls, VPNs, IDS/IPS, and other security mechanisms to ensure network integrity and confidentiality. Network Architecture: Knowledge of LAN, WAN, and Data Center network architectures and their respective protocols (e.g., TCP/IP, BGP, OSPF, etc.). Experience with Routing Protocols: Strong understanding of common routing protocols (e.g., OSPF, BGP, EIGRP). Problem-Solving Skills: Excellent analytical and troubleshooting skills for diagnosing and resolving complex network issues. Communication Skills: Strong written and verbal communication skills to effectively interact with both technical and non-technical stakeholders. Team Collaboration: Ability to work effectively in a team environment, providing leadership, guidance, and mentorship as needed. Preferred Skills (optional): Certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert). Experience with cloud networking technologies (e.g., AWS, Azure) and hybrid cloud environments. Experience with network automation and orchestration tools. Experience with SD-WAN technologies. Show more Show less
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About the role: We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities for this position include: To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements include: The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The key competencies for this position include: Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills: Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work hours: The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Able to apply a logical, methodical, and analytical approach to isolate and solve technical problems; and Able to communicate and to work with other technicians, departments, and customers in technical support situations. Demonstrates and applies greater knowledge of the company’s product. Able to exercise limited discretion in deviating from standard practice to solve problems within the area of experience. Researches problems and recommends solutions. Assists in the provision of on-job-training. Professionally process and resolve asset request cases that support proper accounting for site inventory Maintain site inventory with zero discrepancy through adherence of asset management procedures Inbound and outbound fulfillment that enables achievement of business deliverables Ensure that any asset defects, damages, discrepancies or deviations are escalated to management for timely support and resolution Able to work in shift rotations that may include day, evening, overnight and/or during weekends, holiday Able to work in various IBM Cloud locations in Chennai Required education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. We require physical server hardware experience (Assembling of Servers like Motherboards, RAM, Hard disk, Raid Controllers, network cards etc). OS exp is a plus, emphasis on physical server hardware exposure Responsible for scheduling and performing hardware maintenances for IBM Cloud customers that involve upgrades, downgrades, support requests, etc. Physical hardware upgrades/downgrades referring to Server Hardware like RAM, Hard drives, Processors, Network cards etc.. Troubleshoot and resolve problems with basic physical network cable/device connections at server/switch/stack for network devices in the Data center physically. Person must worked in the physical Data center with 100% onsite experience. (NO REMOTE SUPPORT) 24/7 Operations with 100% onsite support (No Remote or On call support). No specific shifts, Rotating shift schedule Responsible for responding to UIP related events around physical infrastructure. Coordinating with internal departments to resolve outage events around faulty links, optics, or failed Networking devices. Physical Infra servers knowledge along with basic understanding of network devices (Like network phyiscal cabling and Optics and inter Connectivities etc) to extend onsite support for the remote Network teams and Network ISPs personel. Outage events are performed under the supervision and guidance of Site Management. Preferred technical and professional experience May be directed to perform other duties consistent with training and skill levels required for this position. Understand site capacity utilization and provide assistance with Management on capacity planning.
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description Surabhi Technology Services is a growing system integrator with expertise in Network Data Security, Networking, Servers, Storage, Wireless Products, Video Conferencing, Software, and more. Specializing in IT infrastructure services and network cabling, Surabhi Technology Services offers a wide range of technology solutions. Role Description This is a full-time on-site role for a Sales Associate located in Chennai. The Sales Associate will be responsible for promoting and selling a variety of technology products and services offered by Surabhi Technology Services. Day-to-day tasks include engaging with clients, providing product demonstrations, negotiating contracts, and meeting sales targets. Qualifications Sales and Marketing skills Excellent communication and interpersonal skills Knowledge of technology products and services Ability to work in a fast-paced environment Experience in the IT industry is a plus Bachelor's degree in Business, Marketing, or related field Show more Show less
Posted 2 weeks ago
0 years
0 - 0 Lacs
India
Remote
Installation and Setup: Installing and configuring CCTV systems, including IP and analog cameras, DVRs, and NVRs. Mounting and positioning cameras in optimal locations for surveillance coverage. Running cables (coaxial, Ethernet, etc.) and ensuring proper connections. Setting up recording devices and configuring them to capture and store video footage. Integrating CCTV systems with access control systems and other security measures. Evaluating signal quality and ensuring optimal performance of the system. Maintenance and Troubleshooting: Performing routine maintenance on CCTV systems to ensure proper functioning. Diagnosing and resolving technical issues with cameras, cabling, or recording equipment. Repairing faulty equipment and upgrading software or firmware. Testing the system to ensure all components are working correctly. Providing technical support to users, both remotely and on-site. Other Important Responsibilities: Evaluating site requirements and recommending appropriate CCTV system designs. Documenting installations, repairs, and maintenance activities. Staying updated on new technologies and best practices in CCTV systems. Ensuring systems comply with relevant regulations and standards. Providing training to users on how to operate and utilize the CCTV system. Collaborating with other security personnel and stakeholders. Skills and Qualifications: Knowledge of CCTV systems, including IP and analog cameras, DVRs, and NVRs. Experience with structured cabling, networking, and basic electrical work. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently and as part of a team. Physical ability to climb ladders and work in various environments. Knowledge of relevant safety regulations and best practices. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: Hybrid remote in Sahibzada Ajit Singh Nagar, Punjab
Posted 2 weeks ago
0 years
0 - 0 Lacs
India
On-site
Opening for Network Engineer!!! Company Name: - Dusane Infotech India Pvt. Ltd Company Website:- https://www.dusaneinfotech.com/ Position: - Jr Engineer – NOC & Technical Operations Job Location - Thane (West) Job type: - Full time Experience: - Freshers. Education: BE or Diploma in IT / Computers Engineering / Computer Science Additional Skills: - · CCNA Global Certification · Good written and verbal communication skills. · Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations. · Basic understanding of some of the following technologies Networking Non-negotiable skills: - Graduation and CCNA Course Roles and responsibilities: - · Monitoring, Configuration & Maintenance of all networks & systems infrastructures · Deploying and inspecting IT systems & networks · Identification and prevention of any potential issues regarding the systems, network & application software · Knowledge of network cabling, network classification and network topology · Manage system & network back-ups · Network analysis and routine troubleshooting · Tracking and documenting issues and compiling incident reports · VOD/OTT Content packaging & processing · Desire to learn and develop necessary technical skills · Ability to multi-task · Strong analytical thinking · Good voice based and written communication skills If you are interested Share your updated resume on given mail id - jidnyasap@diipl.com Thanks and regards Jidnyasa pate Dusane Infotech India Pvt. Ltd Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Rotational shift Application Question(s): Have you Done CCNA? Are you Able to Work in Rotational shift? Where do you Stay ? Education: Bachelor's (Preferred) Work Location: In person Application Deadline: 06/06/2025 Expected Start Date: 24/06/2025
Posted 2 weeks ago
3.0 years
0 - 0 Lacs
India
On-site
We Requires Electrical & Instrumentation Engineer at Pune, Talawade Designation:- Electrical & Instrumentation Engineer Experience: 3+ years Salary- upto 8 LK Location- Pune, Talawade Presently we have an opening for E& I Engineer who will cater to the customer requirements during proposal and execution stage of skid mounted systems. Responsibilities: 1. Study of equipment and prepare control philosophy. 2. Comply with the customer’s or end user’s specifications. 3. Cost estimation of E&I part in the equipment at pre-order stage. 4. Preparation of documents like – datasheets various components such as motors, transmitters, gauge, switches, electric heaters, and temperature elements. 5. Selection of most suitable components, models from vendors. 6. Documents submission to customer and respond to their queries. 7. Prepare drawings for local control panel, junction boxes, starter panels and get approval from customer. 8. Preparation of I/O list, cable schedule, electrical load list, alarm and trip list, logic diagrams. 9. Creation of Bill of Material (BOM) for cabling items required for skid cabling. 10. Design of earthing system and get verified. Requirements: 1. BE/BTech (Electrical / Instrumentation Engineering) with 3-4 years experience OR Diploma with 6-8 years of relevant experience. 2. Experience in similar capacity at process equipment, manufacturing company is a must. 3. Hands on experience of Auto-Cad to prepare P&I Ds, sketches for discussion with customer. 4. Proficiency in excel, outlook etc. 5. Excellent communication skills with positive attitude. 6. Additional knowledge of Project Management will be preferred. Working Days : 6 Days Working (Thursday Weekly Off) : 09.30am - 06.30pm For Interview share me your Resume on Manasi.FastTrackJobs@gmail.com Regards Manasi Patil 9172481217 Job Types: Full-time, Permanent Pay: ₹65,000.00 - ₹70,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person
Posted 2 weeks ago
2.0 years
3 - 4 Lacs
Mumbai
On-site
Skills Required Basic understanding of Layer 2 and Layer 3 networking concepts. Hands-on experience with installation and configuration of network switches and routers. Familiarity with routing protocols such as RIP, OSPF, or basic static routing. Ability to perform initial hardware setup and cabling for network devices. Understanding of IP addressing, subnetting, and VLAN configuration. Capability to diagnose and troubleshoot basic connectivity issues. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Shift: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Required)
Posted 2 weeks ago
0.0 - 2.0 years
2 - 8 Lacs
Chennai
Remote
About Radian Generation Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions. Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Role and Responsibilities The MSS Engineer 2 executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems. The candidate will act as an escalation step within the MSS team framework. The candidate must possess strong security and a strong network posture. This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. MSSP tasks User provisioning and management, upgrade/patch, monitoring, problem resolution, and configuration management. Execute all provided Standard Operating Procedures (SOP) and policies. Modify permissions and access control lists. Perform routine management of backup and recovery services; file and disk management; and virus protection. Maintain consistent operation of multi-user systems, including coordination with internal and external stakeholders. Engage with internal and external parties (e.g., ISPs, vendors) to troubleshoot and resolve issues, escalating as necessary to ensure timely resolution. Perform design, implementation, and administration activities for complex power generation computing environments on networks, communications, and infrastructure. Evaluate host, system, and network configurations for newly acquired sites and make recommendations for improvement. Review security, antivirus, traffic, and event logs. Adhere to cybersecurity and information security procedures, guidelines, and policies. Evaluate vendor products, services, and suggestions. Perform hardware and software upgrades. Perform routine management of backup and recovery services; file and disk management; and virus protection. Other Report project status for all recurring and non-recurring efforts as required. Attend staff and client meetings as required. • Availability for 24-hour on call duty to meet customer requirements.• Availability to make occasional, planned shifts in work hours to accommodate efforts that can only be performed after generation hours. Develop and document technical processes and procedures as needed. Ensure that required tasks are completed or directed to others as necessary. Effective written and oral communication at all organizational levels internally and with external customers. Analyze known and ad-hoc requirements to determine an efficient schedule, workflow, and process to complete. Provide Subject Matter Expertise in the evolution of IT/OT framework programs developed for our customers, which include product selection, infrastructure design, and security policies. Execute SOPs. Provide escalation to SOC and level 1 engineers. Perform custom audits, reporting and analytics within the MSS team. Preferred Experience Experience in NERC CIP-regulated environments is preferred. Experience in compliance programs or standard-driven environments (e.g., PCI- DSS, NIST, ISO-27001) SOC, NOC, or other operation center experience Work experience in at least one of the following areas: Network and infrastructure design, deployment, or maintenance. Power generation, especially renewable energy. Required Qualification & Education A university technical degree or minimum 0-2 years of relevant IT/OT professional experience. Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings.• All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: Server hardware and OS management. Networking and infrastructure design, implementation, and management. Cybersecurity, including Next-Generation Firewall configuration and management. Remote infrastructure and network support. Data storage and recovery. Work experience in at least one of the following focus areas is required: Tier 2 or Tier 3 IT network/telecommunication support. IT infrastructure design or support. Computer network design or support. Host hardening or security monitoring (Cybersecurity). Skills & Competencies Ethical, responsible, and reliable. Self-motivated. Desire to learn and share newly acquired knowledge with colleagues. Remain cool under pressure in a fast-changing environment. Navigate business and technical challenges with ease. Effective oral and written communication with peers, external customers, and direct supervisors. Exceptional organizational skills required. Strong team collaborator. Independently make decisions and solve problems. • Accurately remember and clearly communicate detailed technical information.• Able to work in an electrical environment. This may have been achieved through formal training, previous work experience, or the ability to demonstrate electrical safety skills. A valid driver’s license is required. NGFW configuration, maintenance, and administration. Microsoft Windows Server support. Effective written and oral communication at all organizational levels, including engineers, end-users, and external customers. Additional Notes This position requires participation in the company’s 24/7 on call rotation. Occasionally required to lift and move up to 50 pounds. Must be willing and able to travel throughout North America, or internationally as required.
Posted 2 weeks ago
3.0 - 5.0 years
0 - 0 Lacs
Tamil Nadu
On-site
We are looking for a dynamic Technical Pre-Sales Manager (Male) focused on ELV Systems ! Location - Chennai. Qualifications 3–5 years of experience in pre-sales, system design, or technical consulting in ELV systems. Strong understanding of ELV solutions, including CCTV, Networking, AI Video Analytics, and related technologies. Familiarity with government tender processes and corporate sales cycles. Proficient in preparing technical drawings, BOQs, and solution documentation. Excellent communication, presentation, and problem-solving skills. Key Responsibilities Collaborate with the sales team to identify, engage, and qualify potential government and corporate clients. Analyze client needs and design solutions for ELV systems, including: Networking, IP CCTV Surveillance, AI Video Analytics, Enterprise Wireless Networking, Structured Cabling, Public Announcement Systems, Unified Communication & Perimeter Security. Prepare detailed technical proposals, system designs, cost estimates and compelling documentation. Conduct site surveys and feasibility studies to ensure solution compatibility. Coordinate with technical and engineering teams for solution validation and implementation planning. Offer support during the proof-of-concept (POC) or pilot phase to ensure successful outcomes. Job Type: Full-time Pay: ₹80,000.00 - ₹90,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Application Question(s): Are you okay with CHENNAI work location ? Experience: ELV presales / ELV system design / ELV technical consulting: 3 years (Required) Work Location: On the road
Posted 2 weeks ago
3.0 years
0 - 0 Lacs
Chennai
Remote
Desktop & Laptop support Engineer with Network knowledge - Field Job - Conveyance extra given Upon call completion, needed to get completion report from the customer properly This is complete responsible of the service support Laptop and Desktop installation and support, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote user support. Antivirus support, Technical Support, Networking, IP address, OS Installation and IT support. Server , Office 365 , Firewall, Cabling, Wifi installation and trouble shooting experience Need to close the call independently. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹27,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Fixed shift Monday to Friday Weekend availability Education: Diploma (Preferred) Experience: IT: 3 years (Required) Work Location: In person
Posted 2 weeks ago
0.0 - 2.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Skills Required Basic understanding of Layer 2 and Layer 3 networking concepts. Hands-on experience with installation and configuration of network switches and routers. Familiarity with routing protocols such as RIP, OSPF, or basic static routing. Ability to perform initial hardware setup and cabling for network devices. Understanding of IP addressing, subnetting, and VLAN configuration. Capability to diagnose and troubleshoot basic connectivity issues. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Shift: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Required)
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Role - Network- Wireless Engineer Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Experience working in Cisco Aironet 4800,3800,2800 Access Points. Strong knowledge on Cisco 5520 and 5508 Wireless LAN controllers. Strong understanding on Cisco Prime & ISE infrastructure Knowledge on Mobility Service Engine (MSE AIR-MSE-3300 or above) Switching Models Cisco 6500/6900, Nexus 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, Cisco Catalyst 4500, 3800, 3500 2900 Strong knowledge in Switching technologies - STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP Roles/Responsibilities CCNA Wireless Certified Experience in Cisco Wireless LAN Configuration. Configuration of Light Weight Access Point Solutions, including Clean Air,AVC/QoS. Experience in managing Cisco Wireless LAN Controller. Thorough understanding of 802.11 based wireless architecture. Experience working in Cisco MSE models Good Knowledge on MSE - Context Aware Services (CAS) & Adaptive Wireless Intrusion Prevention System (wIPS) Experience in network (Route/Switch) engineering. Experience in wireless, security engineering. Strong working knowledge installing, configuring, and supporting Cisco Router/Switch and Wireless LAN Hardware products. Cisco knowledge with network design, operational support, hands-on implementation and configuration of routers, hubs, switches, Controllers, Access points, and cabling in a large enterprise LAN/WAN /WLAN environment Show more Show less
Posted 2 weeks ago
3.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
System Administrator/IT Administrator: We are looking for a skilled and dynamic System Administrator to join our team. As an System Administrator, you will play a key role in managing and supporting our organization's IT infrastructure, ensuring smooth operations, and providing technical assistance to staff. Responsibilities: Windows 10 Pro, Windows 8, Mac OS installation configuration and troubleshooting through remote. Backup Management for user data/Handling High pressure environment, experience More than 150 users, IT problem solving skills. Networking concept Switch IP addressing, WAN, LAN, Cabling, Access point configuration/understanding DATA point voice point troubleshooting. Printer installation through Wi-Fi Lan local troubleshooting/cartridge management. IT Asset Management, IT policy and procedure management, Warranty management. AD user management / Basic concept of NVR & DVR IP camera. New infrastructure development concept for office related IT/ DATA center operation well known /Server Related knowledge for installation configuration windows. Concept of VPN installation troubleshooting/Basic CRM understanding/McAfee installation/ Blue dump screen troubleshooting/Laptop desktop hardware troubleshooting. Knowledge of Lease line, broadband data card, MIFI, router Access point. Upgrading, installing, and configuring new hardware and software to meet company objectives. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Comfortable working within Microsoft Active Directory. Familiarity with Office 365 and Windows based systems. DNS, DHCP, Routing and Remote Access knowledge. Handling Gsuite (email Configuration, Security) Slack Admin. Vendor Management, Payment & Invoices. Requirements: Bachelor's degree in Computer Science, Information Technology, Information Systems, or relevant qualification. 3-4 years of experience required as system administrator/system engineer. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Strong analytical and problem-solving skills. Job Location : Bangalore (HSR Layout) Joining Date: Immediate/30Days About Us: The Wedding Company is India's largest wedding planning and fulfillment company, managing an annual GMV of $10M, and disrupting the $130bn market (4% of India's GDP). The Wedding Company has raised a seed round from prominent investors like Arash Ferdowsi, Dropbox cofounder and Chaitanya Ramalingegowda, Wakefit cofounder. Feel free to reach us at: Email : careers@theweddingcompany.com Website : https://www.theweddingcompany.com/ Note: This role is a full time role in Bangalore (and not remote). Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
Remote
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations. The role involves providing customer service support and maintenance for virtualized desktops, applications, and mobile devices within the organization. Exposure to various technologies, including VDI (Virtual Desktop Infrastructure), virtual apps, MDM (Mobile Device Management), MAM (Mobile Application Management), Android, iOS, business applications, and cellular services. Responsibilities Incident and Service Requests: Monitor and review daily incidents and service requests using ServiceNow. Interface with end users/customers regarding requests and incidents. Modify service queues to process incorrectly allocated incidents. System Health And Triage Review system and user account health via the admin consoles (Citrix cloud, Intune, ServiceNow). Collaborate with Virtual Desktops, Apps, & Mobility tower leads for incident/service request triage (Level 1-2). Escalation Management Act as a liaison for urgent matters and compile necessary data for escalation teams. Team Collaboration Contribute and assist as required within the team. Global Team Dynamics Comfortable working during local daylight hours, sometimes independently. Understand when to escalate issues to the rest of the team during their off-hours. Candidate Desired Profile Demonstrated Ability: Able to undertake the specified responsibilities effectively. Customer Service Mindset Prioritize customer satisfaction. Legal Eligibility Legally able to work in the country where the position is based. Technical Awareness Basic knowledge of PC, Mac, laptops, and remote working practices. Familiarity with operating systems (Windows 10, Windows 11, Mac OSX, RedHat Enterprise Linux). Communication Skills Competency in written and spoken Business English. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork About Te Connectivity TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at , , What Te Connectivity Offers We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Show more Show less
Posted 2 weeks ago
7.0 - 12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role - Network Lead Years of Experience - 7 to 12 years Location - Bangalore Experience in administering the Cisco, Arista and Aruba network devices and wireless network administration, with a strong focus on routing and switching in an Enterprise environment. Strong knowledge and experience with Cisco, Aruba and Arista networks administration and understanding of Cisco unified call manager (CUCM) and VOIP technologies Strong expertise in configuring and managing Cisco and Arista switches for Campus and Data Center networks, including experience with Layer 2 and Layer 3 protocols Proficiency in Wi-Fi network administration using Cisco and Aruba environment, with a strong understanding and experience in Wi-Fi 6 technology, is a must. Experience in network cabling installation and maintenance. Strong understanding of routing protocols (e.g. OSPF, BGP, EIGRP) Good Knowledge of Palo Alto network security devices. Strong understanding of LAN/WAN design and implementation. Closely work with business teams to understand the requirements and provide support as needed and ability to work independently and as part of a team. Awareness of ITIL concept Good Communication learning and documentation skills. Strong communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Good understanding of ServiceNow ticketing tool. Flexible to work evening/night hours and weekends long term if required. CCNA/CCNP or equivalent certification is preferred. Configure and manage Cisco and Arista network devices (e.g. routers, switches). Design, deploy, and manage LAN networks using Cisco and Arista switches. Manage and troubleshoot wireless network infrastructure to ensure seamless connectivity. Troubleshoot and resolve complex network issues. Install and maintain network cabling infrastructure. Monitor network performance and proactively identify and resolve potential issues. Implement network security measures to ensure the protection of sensitive data. Troubleshoot and resolve network issues related to LAN and Wi-Fi connectivity, including performance, security, and access issues. Configure and manage Cisco and Aruba access points and controllers for Wi-Fi networks, including Wi-Fi 6 technology. Provide basic training and support to other IT staff and end-users on network-related topics. Plan and execute network upgrades and migrations as needed to ensure the continued performance and reliability. Document network infrastructure and maintain updated network diagrams and documentation. Collaborate with other IT teams to ensure the seamless integration of network infrastructure with other systems. Stay up-to-date with emerging network technologies and trends to continuously improve network performance and security. Show more Show less
Posted 2 weeks ago
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