Job
Description
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the People Operations team you provide reliable and impactful support for areas of Internal Firm Services and the business, executing transactional and administrative activities. As an Associate, you engage in research, support senior staff, and participate in project tasks, developing foundational skills and knowledge while responding effectively to diverse perspectives and needs. This position involves working closely with the Territory’s leadership and requires adept relationship-building skills, exceptional communication abilities, and the capacity to adapt to changing demands and pressures. Responsibilities Provide reliable support for Internal Firm Services Execute transactional and administrative activities accurately Conduct research to assist senior staff Engage in project tasks to build foundational skills Adapt to changing demands and pressures effectively Build meaningful relationships with Territory leadership Communicate effectively to support team objectives Respond to diverse perspectives and needs with flexibility What You Must Have Bachelor's Degree 3 year of experience Oral and written proficiency in English required What Sets You Apart HR or related discipline preferred Excelling in HRIS (Workday) and technical knowledge Building relationships and customer service focus Demonstrating attention to detail Adapting to changing demands and pressures Communicating effectively and consulting with others Performing under time constraints to meet deadlines
