Posted:1 day ago|
Platform:
On-site
Full Time
Act as the primary point of contact for assigned guests throughout their stay
Welcome guests upon arrival and assist with check-in, room orientation, and unpacking (if applicable)
Anticipate guest preferences and personalize services accordingly
Handle guest requests efficiently and discreetly, ensuring timely resolution
Assist with packing, departure arrangements, and check-out coordination
Qualifications & Skills
Diploma or degree in Hotel Management or related field preferred
1–3 years of experience in luxury hotel guest services (Butler, Guest Relations, or Front Office)
Excellent communication skills and service etiquette
Strong organizational and multitasking abilities
High level of grooming, professionalism, and attention to detail
Ability to remain calm under pressure
Fluency in English; additional languages are an advantage
The Leela Palace Chennai
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