The incumbent will be responsible to support in the implementation and execution of digital marketing campaigns. The ideal candidate will leverage a data-driven approach to support and deploy such campaigns across all digital channels, which impact customer acquisition and growth. Primary responsibilities include but are not limited to:Support the team in planning and executing the marketing campaigns on Google, Meta & other such platforms. This is to achieve collective goals of Sales & Lead Generation.Share trends and observations from the analysis of key performance metrics of the campaigns to measure effectiveness and ensure optimal ROAS. Support in designing strategies that would help to achieve the unique needs of the hotels.Collaborate with internal teams, hotels and external agencies to align campaign strategies to ensure deliverables on projects are met.Support in preparing and presenting campaign performance reports, and offering insights and recommendations for future strategies. Stay up-to-date with the latest trends and best practices in performance marketing and marketplace advertising. Required Skills: Knowledge of Google Analytics, Facebook Ads Manager, Google Ads, and other related digital marketing tools.Understanding of Adobe Analytics & GA.Demonstrated knowledge of programmatic ads.Demonstrated knowledge of Excel. Demonstrated expertise in data analysis and data-driven marketing techniques.Project and time management skills with the ability to multitask and prioritize competing demands efficiently.Strong communication skills and attention to detail. Preferred skills/Background:Exposure to digital media buying, media planning, and media optimization.Exposure to Conversion Rate Optimization (CRO) and Landing Page Optimization (LPO). Qualifications: Minimum of 2 to 4 years of experience in digital marketing, planning, and implementing performance marketing campaigns across various channels such as PPC, Paid Social, Display. A Masters or Bachelor’s degree in marketing or communications from an accredited university is desirable.

Join Our Dynamic Team at Welcomhotel by ITC Hotels Dwarka New Delhi! Embark on an extraordinary career journey with us and discover your dream job. Life Guard & Gym Instructor Interested candidates can share the profiles at recruitment.whdwarka@itchotels.in Show more Show less

Role Description This is a full-time, on-site role for a Pastry Chef de Partie located in Sheraton Hotel New Delhi. The Pastry Chef de Partie will be responsible for preparing and baking various pastries, ensuring food quality and presentation meet the high standards of ITC Hotels. Daily tasks include managing bakery operations, collaborating with the culinary team, and contributing creative ideas for new pastry offerings. Qualifications Bakery and Baking skills Food Preparation and Cooking skills Culinary Skills Strong attention to detail and presentation Excellent teamwork and communication skills Ability to work in a fast-paced environment Relevant certifications or a degree in culinary arts is a plus Prior experience in a luxury hotel or fine dining establishment is preferred Kindly share me your resume at Akash.khandelwal@itchotels.in Show more Show less

Company Description Established in 1975, ITC Hotels Limited operates over 140 hotels across 90 destinations in the Indian subcontinent. The group offers a diverse range of hotels and resorts under its six brands, each reflecting the unique culture and ethos of its location. Role Description This is a full-time on-site role for a Guest Service Agent located in Prayagraj. The Guest Service Agent will be responsible for providing exceptional customer service to hotel guests, including check-in/check-out procedures, handling guest inquiries, and ensuring guest satisfaction throughout their stay. Qualifications Excellent customer service and communication skills Ability to work in a fast-paced environment Attention to detail and problem-solving abilities Fluency in English and any additional language is a plus Previous experience in hospitality or hotel industry Strong organizational and multitasking skills Professional appearance and demeanor High school diploma or equivalent, additional hospitality training is a plus

Dear All Namaste!!! We at Welcomhotel By ITC Hotels Dwarka New Delhi, Saket is looking for the following position- Sales Executive - Banquet Sales Experience from the field of large luxury hotel brands. Minimum 4 years plus of experience in Delhi/Gurgaon market and Banquet sales only. Immediate Joiners Preferred. All the interested applicants can share there resume's and apply for the same on the below mentioned contact details. Email- recruitment.whdwarka@itchotels.in

Position Overview This role will support the strategic development and execution of brand initiatives in alignment with the company’s annual goals. The role includes developing and executing brand strategies, managing marketing campaigns, and collaborating with cross-functional teams to ensure consistent brand messaging and achieve business goals. The role requires a strong understanding of branding principles, marketing trends, social media management, and consumer behavior. It also requires strong ability to analyze data, identify trends, and make data-driven decisions backed with market research. Job Responsibilities Develop and implement comprehensive brand strategies, including brand positioning, messaging, and visual identity. Keep abreast of industry trends, best practices, and emerging technologies in brand management and marketing. Plan, execute, and evaluate marketing campaigns across various channels (digital, social, print, etc.) to enhance brand awareness and drive engagement. Requires creative thinking to develop innovative marketing strategies and manage multiple projects simultaneously. Management of brand social media pages. Understand consumer behavior, identify market trends, and analyze competitive landscapes. Monitor and analyze brand performance metrics (brand awareness, customer perception, market share) and adjust strategies accordingly. Collaborate with various teams (creative, digital, sales, etc.) to ensure brand consistency and alignment across all touchpoints. Support in hotel teams on content and media strategy for social media, new launches and relaunches. Build and maintain strong relationships with internal and external stakeholders, including clients and partners. Core Skills Must have strong organizational and time management skills. Strong oral and written communication, including effective presentation skills. Goal-oriented and results-driven with a creative and strategic mindset. Proficient in documentation, reporting, and record-keeping. Skilled in market research, data analysis, and performance tracking. Sound understanding of social media trends, platforms, and content strategies. Product knowledge including pricing, packaging, and positioning. Ability to manage multiple projects and stakeholders with efficiency. Familiarity with the luxury hospitality industry’s standards, audience expectations, and branding nuances. Education and Experience Bachelor’s degree in Marketing, Communications, or a related field. 10 plus years’ experience in Brand Marketing. Proven experience in the luxury hotel or high-end hospitality sector is essential.

The incumbent will be responsible to support in the implementation and execution of digital marketing campaigns. The ideal candidate will leverage a data-driven approach to support and deploy such campaigns across all digital channels, which impact customer acquisition and growth. Primary responsibilities include but are not limited to: Support the team in planning and executing the marketing campaigns on Google, Meta & other such platforms. This is to achieve collective goals of Sales & Lead Generation. Share trends and observations from the analysis of key performance metrics of the campaigns to measure effectiveness and ensure optimal ROAS. Support in designing strategies that would help to achieve the unique needs of the hotels. Collaborate with internal teams, hotels and external agencies to align campaign strategies to ensure deliverables on projects are met. Support in preparing and presenting campaign performance reports, and offering insights and recommendations for future strategies. Stay up-to-date with the latest trends and best practices in performance marketing and marketplace advertising. Required Skills: Knowledge of Google Analytics, Facebook Ads Manager, Google Ads, and other related digital marketing tools. Understanding of Adobe Analytics & GA. Demonstrated knowledge of programmatic ads. Demonstrated knowledge of Excel. Demonstrated expertise in data analysis and data-driven marketing techniques. Project and time management skills with the ability to multitask and prioritize competing demands efficiently. Strong communication skills and attention to detail. Preferred skills/Background: Exposure to digital media buying, media planning, and media optimization. Exposure to Conversion Rate Optimization (CRO) and Landing Page Optimization (LPO). Qualifications: Minimum of 1 to 3 years of experience in digital marketing, planning, and implementing performance marketing campaigns across various channels such as PPC, Paid Social, Display. A Masters or Bachelor’s degree in marketing or communications from an accredited university is desirable.

The Assistant Manager Purchase/Procurement will be responsible for carrying out purchasing operations, ensuring the seamless acquisition and management of goods and services that are essential for the day-to-day activities at the ITC Hotels Ltd. Corporate Office, Gurgaon. The ideal candidate will play a key role in sourcing, negotiating contracts, and maintaining inventory levels to support the operations. Core responsibilities include but are not limited to: Collaborate closely with all departments to understand their purchasing requirements and implement procurement strategies tailored to the unique needs of each department. Undertake end to send buying activities (Requisitions to Payments) including identification and evaluation of potential suppliers, preparation of specifications, inviting quotations, negotiating and securing favorable terms, preparing Purchase Approval Notes, formalizing rate contracts, issuing orders, and liaising with receiving departments and accounts for timely payments. Collaborate with suppliers to undertake responsive Product developments and ensure timely bulk deliveries within acceptable quality norms. Monitor market trends and changes in supplier pricing to ensure cost-effectiveness, competitiveness and deliver cost saving. Conduct regular supplier performance evaluations, addressing any issues or concerns promptly to ensure uninterrupted supplies and maintaining high standards of quality and service. Maintain accurate records of purchases, scrips utilization, inventory levels, contracts etc., extract / seek periodic data from various operating Units to collate reports for planning and evaluating purchase performance Implement organizational purchase operating systems and procedures to ensure complete adherence to laid down policies and compliance to third party audits like FSSAI, Risk Management (ISO), Customs etc. To have robust understanding of purchasing processes. Stay abreast of industry best practices, technological advancements, and regulatory requirements related to hotels purchase operations. Qualifications : Graduate in any discipline; Engineering, Master in Business Administration, Supply Chain Management, or related field is an added advantage. Minimum 08 years of hands on working experience in goods procurement for operations within the hospitality industry. Sound knowledge on various operations categories including F&B is a must. Strong negotiation skills and a proven track record of securing favorable terms and pricing from suppliers. Good communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders and external suppliers. Ability to extract and collate data for analysis, reporting and procurement planning Proficiency in working with eProcurement software within the hospitality industry and Microsoft Office Suite. Detail-oriented with a focus on accuracy and quality. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of relevant laws, regulations, taxation, sustainability and ethical standards related to procurement in the hospitality industry. Reporting structure: This role reports to the Senior Manager – Purchase(Operations). Location: ITC Hotels Ltd. Corporate Office l ITC Green Centre, 10 Institutional Area, Sector 32, Gurugram,122001

ITC Hotels is seeking qualified and driven MEP and Civil Construction Engineers with 2–3 years of experience in greenfield and brownfield projects. The role involves hands-on project execution, site coordination, and quality control for green/brownfield projects of ITC Hotels across India. Key Responsibilities: Supervise and execute MEP or civil works at project sites in alignment with design specifications and timelines. Coordinate with consultants, vendors, and cross-functional teams for efficient project delivery. Monitor construction progress, quality, safety standards, and site documentation. Support sustainability, energy efficiency, and compliance initiatives in project execution. Participate in project planning, procurement, and handover activities. Qualifications: B.E. in Electrical, Mechanical, or Civil Engineering. 2–3 years of relevant experience in hospitality, commercial, or infrastructure projects. Familiarity with greenfield and brownfield project environments. Strong technical, communication, and problem-solving skills. Open to relocation and project-based assignments across India.

Join Our Dynamic Team at Welcomhotel by ITC Hotels Dwarka New Delhi! Embark on an extraordinary career journey with us and discover your dream job. 1 Loss Prevention Manager / Security Manager ( Only Hospitality Background Candidates will be shortlisted) Interested candidates can share the profiles at recruitment.whdwarka@itchotels.in

Join Our Dynamic Team at Welcomhotel by ITC Hotels Dwarka New Delhi! Embark on an extraordinary career journey with us and discover your dream job. 1 Chief Manager ( Only Hospitality Background Candidates will be shortlisted) Interested candidates can share the profiles at recruitment.whdwarka@itchotels.in

Position Overview We are looking for a skilled MEP Engineer with over 10 years of experience in hotel projects and operational engineering to join the ITC Hotels Projects Team. The role involves overseeing MEP services in new hotel developments and supporting operational teams with retrofits, audits, and sustainability initiatives. Job Responsibilities Review, design, and oversee execution of Mechanical, Electrical, Plumbing, HVAC, and Fire systems for hotel projects. Coordinate with consultants and contractors to ensure adherence to ITC’s design, quality, and sustainability standards. Support MEP audits and retrofits in existing properties to drive energy efficiency and operational excellence. Ensure proper integration of automation systems (BMS, EMS) with hotel operations. Evaluate MEP drawings, load calculations, and services layouts; provide value-engineering recommendations. Participate in commissioning activities, performance validation, and handover documentation. Monitor lifecycle performance of installed systems and recommend upgrades in coordination with operations. Stay abreast of latest energy-efficient technologies, green building standards, and smart hotel systems. Education and Experience B.E./B.Tech in Mechanical or Electrical Engineering. Minimum 10 years of relevant experience in MEP project execution, preferably in hospitality or luxury real estate. Familiarity with NABERS, IGBC/LEED certifications, and energy management principles is a plus. Hands-on experience with BMS, HVAC, STP/WTP, and fire safety systems. Strong cross-functional collaboration skills and ability to interface with operations, vendors, and consultants. Proficient in design tools, load analysis software, and MS Project. Please note that the applicants should be open to relocate within India.

Position Overview We are seeking a seasoned Civil & Interiors Engineer with over 15 years of experience to oversee the civil, structural, and interior fit-out works for luxury hotel developments and renovations across ITC Hotels. The role demands expertise in project planning, quality control, vendor coordination, and on-site execution, with a strong understanding of premium hospitality design standards. Job Responsibilities Lead and manage the execution of civil and interior works for greenfield and brownfield hotel projects. Coordinate with architects, structural consultants, and interior designers to ensure design intent and construction quality. Prepare detailed project schedules, work breakdown structures, and monitor project progress. Ensure adherence to safety standards, regulatory codes, and ITC’s sustainability and quality guidelines. Evaluate BOQs, tender documents, and conduct technical reviews of vendor proposals. Manage contractors, supervise site execution, and ensure timely delivery within budget. Interface with internal departments (Design, Procurement, Operations) to ensure alignment of project deliverables with business goals. Monitor snag rectification and handover processes, ensuring seamless transition to operations. Education and Experience Minimum 15 years of experience in handling large-scale civil and interior works, preferably in luxury hospitality, hospitals or high-end commercial real estate. Demonstrated ability to lead multidisciplinary teams and manage complex timelines. Strong eye for detailing, finish quality, and compliance with high-end design standards. Proficiency in MS Project, AutoCAD, and project documentation tools. Please note that applicants must be open to relocate within India.