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7.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description . This role supports the Customer Experience and Commercial Transformation (CXCT) organization, driving the data transformation agenda for UNIFY and CXCT. UNIFY is Schneider Electric s global business transformation initiative, integrating business, supply chain, and finance processes into a standardized, simplified global model. This transformation is enabled by the adoption of SAP Public Cloud (market standard processes), requiring re-engineering of processes, tools, data, and operating models to align with market-standard practices. CXCT and UNIFY Collaboration Partner with multiple streams (Domain/Sub-domain Data Teams, Business Process Owners, Central Governance, Data Domain Owners, etc.) to clarify and drive the Data Transformation for business transformation. Develop and implement a detailed plan that encompasses all data activities aligned with the goals of the transformation program, with a specific focus on unifying ERP systems within SAP S/4 HANA. Master Data Leadership o Serve as a data and technology leader for master data within the transformation program. o Act as a subject matter expert for the Order-to-Cash data stream, understanding global and local business flows and related data dependencies. o Analyze end-to-end data flows across applications and SAP Public Cloud, identifying impacts and opportunities for optimization. Data Architecture Modeling o Enrich and align the target data model with business requirements and best practices. o Identify data owners and authoritative sources for each attribute to ensure accountability and traceability. o Define critical data elements (CDEs) for the data objects. Data Quality Governance o Engage with data domain leaders to define governance requirements and implement tailored governance models. o Enforce data governance processes to uphold data integrity, compliance, and security. o Support the adoption of SAP Master Data Governance (MDG) and other relevant platforms. Data Migration o Understand business requirements and support the definition of the data migration strategy at the object level. o Define the scope of data objects and attributes to be included in migration activities. o Identify data cleansing rules and ensure their application across relevant data sets. o Ensure alignment of migration activities with transformation goals and data readiness. CXCT Data Office Responsibilities Cascade and adapt the data strategy and vision to all relevant teams including, but not limited to data domain offices. Clearly communicate strategy, agenda, priorities, ways of working to senior leaders, unit members and relevant stakeholders in the domain data offices Re-configure/Hire/Elevate resources to build the virtual delivery pool for DCR (e.g. tapping into the distributed resources) Establish o Convergence : standardization of data problem solving, data, tech, people practices and adoption of common language and change management o Cross-leverage : leveraging data assets, tech assets, tools and processes from across business functions and establishing global benchmarks) o Collaboration : build the right organizational structure and governance to share knowledge and scale Initiate data capability building and change management through workshops. Set-up or leverage current communities of practice (data governance, master data management) for value cross-pollination. Human Resources Responsibilities Support UNIFY data resources identification and hiring - Onboard with a minimal ramp up time. Support the build and management of the data operations network in domains and geos, leveraging the data business officer network. Provide mentorship for the purpose of developing a continuous talent pipeline for key roles in the CXCT data offices. Technical Requirements Over 10 years of experience in SAP S/4HANA implementation, with a strong understanding of Order to Cash business processes and data management. Expertise in driving the strategy, vision, and mission for data management, including but not limited to Master Data initiatives. Proven experience in identifying data requirements for relevant SAP business processes and ensuring that the necessary data is available. Hands-on experience in managing SAP data, including data mapping, migration, data quality, and analytics. Familiarity with SAP Master Data Governance and its capabilities is a plus. Experience in developing and implementing data quality improvement frameworks. Understanding of global data privacy and security guidelines and best practices is a plus. Fluent understanding of the technical architecture within a complex application landscape. Professional Competency Requirements Excellent interpersonal skills, strong verbal and written communication skills, attention to details, and intuitive storytelling ability Excellent problem-solving, organizational, and analytical skills with the ability to make high-velocity decisions quickly and based on data, industry trends and stakeholder feedback. Confidence, engaging leader, able to communicate a vision and bring people along on the journey. Pro-active problem solver with an ability to take initiative and have a strong sense of ownership over shaping and executing upon our analytics transformation initiatives. A change agent attitude, constantly pushing for new opportunities, more efficient processes, and new perspectives. The successful candidate will have an exceptional track record of working within businesses to tackle large-scale business problems, across multiple domains and functions. You must have commercial acumen, ability to understand business problems, exceptional interpersonal skills, and strong background in the data field. Furthermore, you will have a demonstrable track record of successfully building and managing scaled, high-quality, data solutions for internal or external organizations with high adoption rates. You must be a self-motivated, team player who can contribute to the overall business objectives of the organization. Schedule: Full-time Req: 009GVW
Posted 1 month ago
18.0 - 23.0 years
50 - 55 Lacs
Bengaluru
Work from Office
As the Director of Automation, you will collaborate with cross-functional teams to champion the use of AI to revolutionize automation methodologies, enabling intelligent, scalable, and adaptive solutions to maximize business value. This role requires a strategic leader who can harness the power of AI to identify new automation opportunities, establish governance frameworks tailored to intelligent automation, and deliver impactful solutions that advance GSK s broader organizational goals in the digital age. As the Director of Automation, you will partner with Enterprise Software Engineering and Architecture teams to define standards and guidelines for Intelligent Automations. Key Responsibilities: Strategic Leadership: Define and execute GSK s AI-driven automation strategy , aligning long-term business objectives with the transformative potential of artificial intelligence and digital innovation. Lifecycle Ownership: Manage the entire lifecycle of AI-powe'red automation solutions , from opportunity assessment and intelligent intake management to development, deployment, and ongoing optimization. Ecosystem Development: Build and scale an intelligent automation ecosystem that integrates AI-enabled tools and platforms, creating a unified delivery framework to drive adaptive, data-driven solutions. Team Leadership: Recruit, mentor, and lead a high-performing team of experts skilled in RPA, cognitive services, APIs, and generative AI technologies, fostering innovation and excellence in intelligent automation delivery. Governance and Compliance: Establish enterprise guiderails/guardrails tailored to AI-powe'red automation , ensuring security, compliance, and governance standards while enabling intelligent and federated automation use cases. Business Partnership: Act as a trusted advisor to business leaders, leveraging AI to proactively identify , assess, and deliver automation opportunities that enhance operational efficiency and unlock new business value. Financial Stewardship: Manage budgets and financial models, including chargeback mechanisms and ROI tracking for AI-driven automation investments , in collaboration with governance and business teams. Delivery Excellence: Ensure the quality and success of AI-enabled automation projects by addressing complex challenges with data-driven insights and predictive analytics. Process Optimization: Use AI to lead initiatives that redefine and optimize business processes, workflows, and BPM tools, enabling intelligent decision-making and enhanced scalability. Requirements: Education: bachelors or M aster s degree in computer science , Information Systems, or a related field. Experience : Minimum of 1 8 years of experience in Automation or Technology management roles. Skills : Expertise in Automation technologies such as RPA, cognitive services, low code/no code platforms ( eg, Automation Anywhere, Mendix , Microsoft Power and Copilot Studio . Proven experience working with Generative AI toolsets as part of core automation delivery. Demonstrated ability to deliver enterprise-scale automation projects. Experience with business process modeling, BPM tools, and workflow redesign for automation. Extensive exposure to delivery models involving supplier and offshore resources. Experience working in regulated industries is preferred. Strong ability to lead and inspire cross-functional teams, including geographically dispersed and matrixed teams. Excellent communication and interpersonal skills, with an ability to influence stakeholders and drive organizational change . Comprehensive knowledge of automation governance frameworks, security standards, and compliance protocols. Proficiency in Agile and waterfall project management methodologies. Exceptional problem-solving ability with a focus on innovative, data-driven solutions to complex challenges.
Posted 1 month ago
5.0 - 6.0 years
14 - 16 Lacs
Mumbai
Work from Office
We are looking for people who are passionate about Agile ways of working and want to spread Scrum framework across our teams and business processes The Scrum Master will be a change agent that can work with people and teams to help them improve and deliver their best work You will be responsible to setup Agile Squads working on SCRUM framework within one of our business units You will work directly with the Squads to advise and oversee performance against Agile values, practices and ceremonies such as stand ups, sprint planning and retrospectives Working with Product team, you will be a key player in managing the work of multiple Squads by maintaining the backlog, facilitating Agile ceremonies and making sure your Squads are practicing true Agile working practices You will monitor the Squads team performance and help identify continuous improvement opportunities to help the team work better and smarter You will support the new way of working and Agile principles and practices at the Scrum meetings You will also be highly skilled in communicating with diverse teams, quickly understanding group dynamics and not being afraid to raise issues and drive change to remove impediments from teams You will be expected to take immediate ownership and lead the transformation and adoption towards Scrum methodology Required Skills: Total 7+ years relevant Agile experience (eg Scrum Master, Agile Coach / Mentor) in 1 or more organizations Agile Certifications, Scrum.org (PSM I + PSM II) or Scrum Alliance (Certified Scrum Master), or SAFe Scrum Master Certification required. Bachelors degree in computer science, information technology, or a relevant field preferred Deep understanding of agile software delivery, the path to production and other operational aspects Deep knowledge of other Agile frameworks Extensive Experience with JIRA / Confluence or other software to manage agile programs Practical knowledge of various coaching tools in team management Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects Exceptional communications and stakeholder management skills Experience as a Business Analyst is a plus. Responsibilities: 1. Enable the organization s new way of working o Modelling behaviours to support the organization s transformation to a new way of working o Actively creating and maintaining the culture within the Squad based on the organization and Agile leadership behaviours o Embedding the nervous system of the new way of working (eg, cross-functional collaboration, etc) within your Squads 2. Work with squads to embed and reinforce Agile practices and behaviours o Work with senior leadership to facilitate and lead Agile ways of working within the squads Being primary person responsible for facilitating and leading the running of an Agile ceremonies such as sprint planning, stand ups, retrospectives and other Agile ceremonies across multiple Squads 3. Providing thought leadership and constructive feedback as a SME to team members to help drive Agile maturity, knowledge and effective communication. 4. Partner with your Product teams to manage and prioritize work through the backlog and manage other scrum artifacts o Reviewing and managing backlog items to ensure the latest work status is captured and updated as appropriate o Ensuring work is appropriately balanced across team members and that all work is captured within the backlog 5. Enable Squads to realize their mission and deliver on their KPIs o Driving members to anticipate and resolve potential blockers (eg, resource constraints that prevent the Squad from doing its best work) o Ensuring that Squads and Tribes are interacting with dependent stakeholders effectively (eg, with Senior Leadership, Module Leads and Product Managers) o Maintaining and updating squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders o Creating burn-down charts to measure squad output over time and track Squad output through dashboards and other reporting systems 6. Identify continuous improvement opportunities and best practices to progress the work of the squad o Engaging and partnering with Agile Coaches to help identify and deliver against training needs to support Agile practices o Observing and engaging with individual Squad members to identify opportunities to improve Agile performance and effectiveness
Posted 1 month ago
10.0 - 19.0 years
35 - 40 Lacs
Mohali
Work from Office
AGM Program & Integration - 10+ years - Mohali A reputed multinational in the agri-commodities and manufacturing industry is seeking a senior professional to lead key global finance and trade operations transformation initiatives . This role will drive high-impact transitions, process improvements, and change management across regions like North America, Europe, and Asia under the shared services (GBS/BBS) model. Key Responsibilities : Drive End-to-End Program Delivery : Lead complex global programs starting from solution design, planning, execution to post-go-live support, ensuring timely and quality delivery across regions. Strategic Transformation Execution : Partner with senior leadership to identify high-priority initiatives and create structured project roadmaps that deliver business value and align with strategic goals. Transition Management : Manage the migration of finance and trade processes from regional offices to shared services centers, ensuring knowledge transfer, cost control, and business continuity. Process Improvement Leadership : Apply Lean, Six Sigma, and process reengineering principles to enhance operational efficiency, reduce cost, and standardize processes globally. Governance and Reporting : Establish program governance frameworks, facilitate steering committee decisions, and report on key milestones, risks, and mitigation plans. Key Requirements : 10+ years of experience in finance/trade operations, preferably in agri-commodities or manufacturing. Proven expertise in shared services transition, global program management, and cross-regional project execution. Strong background in Lean/Six Sigma, change management, and stakeholder coordination. PMP / Scrum certification preferred. Master's degree in Finance / International Trade / MBA. If interested, apply at : shweta.arora@skillkart.co #FinanceTransformation #SharedServices #ProgramManagement #TransitionManagement #LeanSixSigma #ChangeManagement #TradeOperations #AgriCommodities #PMP #GlobalProjects
Posted 1 month ago
8.0 - 12.0 years
7 - 11 Lacs
Noida
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organization’s service, proposing solutions that meet or exceed client needs and expectations and align with the Group’s strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Understand and track SLAs escalating failure as appropriate Build and maintain a strong working relationship with key internal and external stakeholders. Promotes communication among Capgemini/client team members and encourages dialogue that addresses key issues and maintenance of productive working relationship Develop/maintain awareness of Capgemini processes and standards when preparing various reports required by internal management or customer . Primary Skills Must be experienced in 3rd party transitions – this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFP’s & bids/ transition solution experience in devising plans, costs etc. Skills (competencies) Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Commercial Management Crisis Management Customer Centricity Project Governance Project Management Project Planning Relationship-Building Stakeholder Management
Posted 1 month ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Application Technical Architects design the structure of technology systems and manages the implementation of programs. Application Technical Architect will coordinate with Developers to ensure a smooth system run. They bring a deep understanding of technology to design cross-application solutions to help clients solve a business issue using Package/SaaS solutions. They leverage their experience with multiple engagements to guide and advise clients on technical decisions. - Grade Specific Take the leading role in projects with strong client exposure. Responsible for the technical solution on a bid and/or engagement and actively contribute to internal knowledge development on a global business level, and proactively coach teams. This role support or lead bids, operate at director level in major client organizations, and know future developments in several applications and/or technologies. Individual should be a subject matter expert within your unit and beyond. Familiarity with business transformation and experience managing business objectives and requirements to technical solution
Posted 1 month ago
0.0 years
1 - 2 Lacs
Noida, Gurugram
Work from Office
Role Objective:To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.Essential Duties and ResponsibilitiesProcess Accounts accurately basis US medical billing within defined TAT Able to process payer rejection with accuracy within defined TAT. 24*7 Environment, Open for night shifts Good analytical skills and proficiency with MS Word, Excel, and PowerPointQualificationsGraduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal)Skill SetCandidate should have good healthcare knowledge. Candidate should have knowledge of Medicare and Medicaid. Ability to interact positively with team members, peer group and seniors. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role Objective:To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.Essential Duties and ResponsibilitiesProcess Accounts accurately basis US medical billing within defined TAT Able to process payer rejection with accuracy within defined TAT. 24*7 Environment, Open for night shifts Good analytical skills and proficiency with MS Word, Excel, and PowerPointQualificationsGraduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal)Skill SetCandidate should have good healthcare knowledge. Candidate should have knowledge of Medicare and Medicaid. Ability to interact positively with team members, peer group and seniors. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
8.0 - 11.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Skill required: Sales Support - Sales Enablement Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 8 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Lead and mentor a team of Sales support analysts, providing guidance on sales opportunity and pipeline.Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.Foster a collaborative, motivated team environment focused on achieving both individual and group success.Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.Collaborate with the analytics teams to execute high- impact insights.Administer day to day operations and provide visibility of daily performance to Operations leaders.Provide strategic insights and recommendations to clients, aimed at process improvements to streamline workflow, optimize resource allocation, and enhance overall efficiency.Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive sales pipeline efficiency. What are we looking for - Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Partnered with marketing, product development, and customer service teams to ensure alignment and support sales initiatives.- Excellent leadership and team management skills, with the ability to motivate and develop a high-performing sales operations team.Experience working against assigned revenue targets and driving sustainable growthExperience motivating, inspiring, and driving teams to achieve sustainable growth. Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills Roles and Responsibilities: - Lead and mentor a team of Sales support analysts, providing guidance on sales opportunity and pipeline.- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.- Foster a collaborative, motivated team environment focused on achieving both individual and group success.- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.- Collaborate with the analytics teams to execute high- impact insights.- administer day to day operations and provide visibility of daily performance to Operations leaders.- Provide strategic insights and recommendations to clients, aimed at process improvements to streamline workflow, optimize resource allocation, and enhance overall efficiency.- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive sales pipeline efficiency. Qualification Any Graduation
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
Chennai
Work from Office
About R1 Roles & Responsibilities: Follow up with the payer to check on claim status. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Should have sound knowledge of working on Billing scrubbers and making edits. Work on Contractual adjustments & write off projects. Should have good Cash collected/Resolution Rate. Should have calling skills, probing skills and denials understanding. Work in all shifts on a rotational basis. No Planned leaves for next 6 months : Graduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). Skill Set: Candidate should be good in Denial Management. Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit Visit us on
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Business Analyst Salesforce Lightning Cloud Insurance Domain Experience Required We are seeking a highly skilled and detail oriented Business Analyst with strong insurance industry project experience to join our team and support the implementation and optimization of Salesforce Lightning Cloud solutions. In this role, you will partner with business stakeholders, technical teams, and developers to drive business transformation initiatives within the insurance domain using Salesforce Lightning Cloud. The ideal candidate will have a proven track record of delivering Salesforce solutions within insurance organizations, with a deep understanding of cloud-based CRM systems, industry specific workflows, and compliance considerations. Key Responsibilities Gatheringand Analysis Collaborate with insurance business stakeholders e.g., underwriting, claims, policy administration to understand processes, pain points, and transformation goals. Document business requirements, user stories, and use cases tailored to the insurance industry. Facilitate workshops to gather, validate, and prioritize requirements for Salesforce Lightning Cloud implementations. Analyze legacy insurance systems and propose scalable Salesforce Lightning solutions aligned with industry best practices. Translate product owner requirements into technical specifications for development squads. Salesforce Configuration and Customization Work with Salesforce administrators and developers to configure Lightning Cloud features that meet insurance specific requirements. Translate business needs into detailed functional specs, including claims workflows, policy lifecycle automation, and insurance reporting. Design and review Salesforce workflows, dashboards, and process automations to ensure alignment with insurance KPIs. Process Mapping & Optimization Map existing insurance business processes and propose data driven optimizations through Salesforce Lightning. Lead re engineering of underwriting, claims, and customer service workflows to improve operational efficiency and compliance. User Acceptance Testing UAT Develop test plans and conduct UAT cycles focused on critical insurance use cases. Coordinate defect resolution and ensure all insurance related business rules are accurately implemented in Salesforce. Training and Support Create and deliver tailored training sessions and materials for insurance users across departments. Provide post deployment support and serve as a liaison between insurance business units and technical teams. Project Management and Reporting Contribute to project planning, scope management, and milestone tracking specific to insurance programs. Communicate progress, risks, and outcomes clearly to both IT and insurance business stakeholders. Deliver regular reports and presentations highlighting project impact on insurance KPIs and customer experience. Qualifications 5 years of experience as a Business Analyst, including 3 years on Salesforce Lightning Cloud projects. Demonstrated experience on large scale insurance transformation initiatives involving policy administration, claims processing, or customer engagement. Strong understanding of insurance products, processes, regulatory requirements, and customer lifecycle. Proven ability to work with cross functional teams in matrixed environments.
Posted 1 month ago
9.0 - 14.0 years
11 - 16 Lacs
Pune
Work from Office
Creation Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive stakeholder relationships providing regular updates, obtains buy in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements. Produce a well defined project plan, identifying the key milestones and assigning responsibilities / resources in line with Global Transformation Project Management Framework. Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity. Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Business Analyst Salesforce Lightning Cloud Insurance Domain Experience Required We are seeking a highly skilled and detail oriented Business Analyst with strong insurance industry project experience to join our team and support the implementation and optimization of Salesforce Lightning Cloud solutions. In this role, you will partner with business stakeholders, technical teams, and developers to drive business transformation initiatives within the insurance domain using Salesforce Lightning Cloud. The ideal candidate will have a proven track record of delivering Salesforce solutions within insurance organizations, with a deep understanding of cloud-based CRM systems, industry specific workflows, and compliance considerations. Key Responsibilities Gatheringand Analysis Collaborate with insurance business stakeholders e.g., underwriting, claims, policy administration to understand processes, pain points, and transformation goals. Document business requirements, user stories, and use cases tailored to the insurance industry. Facilitate workshops to gather, validate, and prioritize requirements for Salesforce Lightning Cloud implementations. Analyze legacy insurance systems and propose scalable Salesforce Lightning solutions aligned with industry best practices. Translate product owner requirements into technical specifications for development squads. Salesforce Configuration and Customization Work with Salesforce administrators and developers to configure Lightning Cloud features that meet insurance specific requirements. Translate business needs into detailed functional specs, including claims workflows, policy lifecycle automation, and insurance reporting. Design and review Salesforce workflows, dashboards, and process automations to ensure alignment with insurance KPIs. Process Mapping & Optimization Map existing insurance business processes and propose data driven optimizations through Salesforce Lightning. Lead re engineering of underwriting, claims, and customer service workflows to improve operational efficiency and compliance. User Acceptance Testing UAT Develop test plans and conduct UAT cycles focused on critical insurance use cases. Coordinate defect resolution and ensure all insurance related business rules are accurately implemented in Salesforce. Training and Support Create and deliver tailored training sessions and materials for insurance users across departments. Provide post deployment support and serve as a liaison between insurance business units and technical teams. Project Management and Reporting Contribute to project planning, scope management, and milestone tracking specific to insurance programs. Communicate progress, risks, and outcomes clearly to both IT and insurance business stakeholders. Deliver regular reports and presentations highlighting project impact on insurance KPIs and customer experience. Qualifications 5 years of experience as a Business Analyst, including 3 years on Salesforce Lightning Cloud projects. Demonstrated experience on large scale insurance transformation initiatives involving policy administration, claims processing, or customer engagement. Strong understanding of insurance products, processes, regulatory requirements, and customer lifecycle. Proven ability to work with cross functional teams in matrixed environments.
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
1. Lead current and future years AOP and BAU financial analyzing / re-forecasting activities, resource allocation and budget utilization monitoring. 2. Tracking statuses of project deliverables and milestones. 3. Manage relationships with all key business and IT stakeholders. 4. Tracking project milestone, monitoring risk and issue to report on JIRA /Confluence. 5. Act as the subject matter expert of planning tools like GPDM, Pioneer, Clarity etc and provide guidance and system support to management team. 6. Lead the regular project and programme level reporting, data reconcile and fix following central process. 7. Actively manage and resolve any adhoc queries received from central team /IT VS lead /stakeholders. 8. Ensure operational excellence on timesheet completeness / accuracy, mandatory training, Poddy data and SPs, etc. 9. Ensure consistent adoption and adherence of HSBC Tools, Standards and Processes, via monitoring, providing guidance, direction, training, and support. To be successful in this role, you should meet the following requirements: 1. Strong Communications Skill 2. Relevant Project Management Officer (PMO) experience on complex projects across countries or regions 3. Organizational skills and ability to pick up work right away 4. Understanding of the project lifecycle. 5. Business Transformation Frameworks and best practice techniques. 6. Knowledge of project management tools such as Clarity/ JIRA/ Confluence.
Posted 1 month ago
4.0 - 8.0 years
17 - 20 Lacs
Bengaluru
Work from Office
As a Business Transformation Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. As a WMS Senior technical Consultant at IBM, you will have the opportunity to work on strategic, high-stakes projects driving significant improvements with our clients. Our team leads the different phases of the consulting lifecycle. You will be involved in business process consulting, define the problem, propose, and create the technical solutions to solve the client's problems in WMS area Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should have good knowledge and experience on all most of Manhattan Active WMS screens, interfaces, APIs and process flows Hands-on experience implementing or supporting Manhattan Active WM * Proficiency in WMS configuration, customization, and process optimization Proven experience withManhattan Active WMSimplementation and management Must have knowledge and expertise on end-to-end warehouse operations and warehouse management Preferred technical and professional experience Experience with Manhattan Active Proficiency in working with Postman, JSON, and Jasper for API testing, data exchange, and reporting. Strong technical consulting and problem-solving skills, with the ability to define business problems and create technical solutions
Posted 1 month ago
12.0 - 17.0 years
14 - 19 Lacs
Mumbai
Work from Office
Role Overview: As part of our Investment Banking - Quality transformation team, you will be working with our key operation stakeholders to transform processes and controls that build capacity and scale. The leader must demonstrate an ability to anticipate, understand, and act on evolving stakeholder & business needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to identify high impact improvement opportunities & value-added solutions. With the right balance of Innovative initiatives, continuous improvement and governance, the leader must help in overachieve delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Associate Program Manager Roles and responsibilities: Working with senior business/Client stakeholders in structured way to identify business/process transformation opportunities & build project book of work Working closely with business processes & stakeholders to understand improvement opportunities, create business case, convert to projects & implement with quantified business outcomes Identification, Initiating & implementing high impact business transformation projects leveraging domain + Quality + technology knowledge Strong stakeholder management skills to identify stakeholder need, align improvement projects/initiatives in line with stakeholder need along with strong execution & governance till project closure Regular governance with key stakeholders on project progress via daily/weekly/monthly meetings Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma black belt certified), Lean / Six sigma project management, TQM In depth Process & Risk Audits with working knowledge of risk frameworks Execute and lead key projects delivering tangible results for the business RPA/ AI/ML & Business Analytics background to identify & support improvement opportunities. Working knowledge of same would be added advantage knowledge of Statistics, Data Analysis & Hypothesis testing He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise within team and lead from the front with the ability to work under pressure & handle multiple priorities. Technical Skills: Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) with 12+ years of work experience. Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope Delivery of productivity gains, Risk elimination and identify and implement process improvements. Possess strategic perspective, business acumen, action orientation and drive for results. Ability to present and lead senior stakeholders meetings Willingness to continuously learn, upgrade skills and stay relevant to business demands
Posted 1 month ago
10.0 - 15.0 years
4 - 7 Lacs
Mumbai, Gurugram, Bengaluru
Work from Office
Join our team in Technology Strategy for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Capability Network I Areas of Work: Data & AI Strategy I Level: Manager | Location: Bangalore/Gurgaon/Mumbai/Pune/Chennai/Hyderabad/Kolkata | Years of Exp: 10 to 15 years Explore an Exciting Career at Accenture Do you believe in creating an impactAre you a problem solver who enjoys working on transformative strategies for global clientsAre you passionate about being part of an inclusive, diverse and collaborative culture Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. As part of this high performing team, you will work on the scaling AIand the data that fuels it allto power every single person and every single process. You will part of our global team of experts who work on the right scalable solutions and services that help clients achieve your business objectives faster. Business Transformation: Assessment of AI potential and development of use cases that can transform business Proof of Concepts :Help design POCs and high-level solutions using AI or Gen AI analytics solutions to derive insights from data. Formulation of Guiding Principles and Components: Assessing impact to clients technology landscape/ architecture and ensuring formulation of relevant guiding principles and platform components. Product and Frameworks :Evaluate existing AI & Gen AI products and frameworks available and develop options for proposed solutions. Bring your best skills forward to excel in the role: Leverage your knowledge of technology trends across Data & AI and how they can be applied to address real world problems and opportunities. Interact with client stakeholders to understand their AI problems, priority use-cases, define a problem statement, understand the scope of the engagement, and also drive projects to deliver value to the client Design & guide development of Enterprise-wide AI & Gen AI strategy for our clients Through your expertise and experience, guide your team to suggest the right solutions to meet the needs of clients and help draw up practical implementation road maps that position them for long-term success Benchmark against global research benchmarks and leading industry peers to understand current & recommend AI & Gen AI solutions Conduct discovery workshops and design sessions to elicit AI & Gen AI opportunities & client pain areas. Utilize strong expertise & certification in any of the AI & Gen AI Cloud platforms Google, Azure or AWS, in areas such as Machine Learning, NLP, Generative AI etc. Collaborate with business experts for business understanding, working with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. Have a deep understanding of the Responsible AI & Gen AI framework as well as tools to engage the client in meaningful discussions and steer towards the right recommendation. Define an AI use case driven value realization framework and define business cases relevant to the client industry Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Your experience counts! MBA from a tier 1 institute 5 7 years of Strategy Consulting experience at a consulting firm 3+ years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives or Data & AI transformation 3+ years of experience in designing and building end-to-end Enterprise AI and Gen AI Strategic Solutions using Cloud & Non-Cloud platforms like Google Vertex and Gemini, Azure AI, Open AI, Co-Pilot, Amazon Bedrock, IBM Watson, DataRobot etc. Excellent understanding of Traditional AI, Gen AI, Agentic AI and Advanced Cognitive methods to derive insights and actions Good working knowledge in formulation of relevant guiding principles and platform components with expertise in Responsible AI frameworks is highly preferred 3+ years of experience leading or managing teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & AI strategy recommendations as well as developing POCs Mandatory knowledge of IT & Enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Cloud AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential Qualification MBA from a tier 1 institute 5 7 years of Strategy Consulting experience at a consulting firm 3+ years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives or Data & AI transformation 3+ years of experience in designing and building end-to-end Enterprise AI and Gen AI Strategic Solutions using Cloud & Non-Cloud platforms like Google Vertex and Gemini, Azure AI, Open AI, Co-Pilot, Amazon Bedrock, IBM Watson, DataRobot etc. Excellent understanding of Traditional AI, Gen AI, Agentic AI and Advanced Cognitive methods to derive insights and actions Good working knowledge in formulation of relevant guiding principles and platform components with expertise in Responsible AI frameworks is highly preferred 3+ years of experience leading or managing teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & AI strategy recommendations as well as developing POCs Mandatory knowledge of IT & Enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Cloud AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Key Deliverables: Govern end-to-end process design standards, ensuring compliance with policy, legislation, and SoD Drive strategic design decisions and act as SME for People function transformation initiatives Lead business improvement initiatives to deliver efficiency, cost savings, and improved experience Develop user personas and journey maps to enhance colleague-facing processes Role Responsibilities: Collaborate with People, Transformation, and Analytics teams to align processes with enterprise goals Ensure integrity and standardization of process architecture via ARIS and related frameworks Support deployment teams with process knowledge during change implementation Coach and lead a high-performing team to deliver transformation goals
Posted 1 month ago
7.0 - 11.0 years
12 - 17 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to meet deadlinesAbility to perform under pressureAdaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
16.0 - 25.0 years
18 - 22 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleDetail orientationAbility to establish strong client relationshipCommitment to qualityStrong analytical skillsExperience leading enterprise-wide analytics and digital transformation programs. Deep expertise in designing analytics strategy, identifying initiatives, stakeholder alignment and driving execution across global teams. Strong background in governance, roadmap planning, change management, and delivery oversight across multiple workstreams and markets Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
14.0 - 16.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Job Title - GN - Strategy - MC - Automotive S&M - 06 Management Level: 6-Senior Manager Location: Hyderabad, HDC2A Must-have skills: Upstream Energy Fundamentals Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. The Practice A Brief Sketch GN Automotive Practice has deep expertise in delivering Digital Transformations, Sales & Operations Planning, Platform Transformation, Spare Parts & Warranty Management, Service Process Excellence, Connected Vehicles, Dealer performance Management, Process Automation & Digitization, Software Enablement, Zero Based Spend & Spend analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT and Industry Analytics Lets infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, youll help drive the following: Harness extensive industry knowledge, people, and assets to deliver sustainable long-term solutions. Work collaboratively with customer stakeholders to provide in depth date analysis, reports & effectively communicate insights. End to End management co-ordination of the project (PMO) and responsible for the successful completion of the project within a stipulated budget Handle Digital Request for Proposals (RFPs), Request for Information (RFIs) and Request for Quote (RFQs) end-to-end, manage Pre-sales activities. Responsible for creating all customer deliverables and commercials for the pursuit including deal structuring, response management, and bid management. Drive thought leadership initiatives; handle client visit, partner/ analyst relationship, etc. Understanding of Digital trends around customer, employee and immersive experiences. Perform research and collect data on industry, market, companies, and competitors and consolidate information into actionable items, reports, and presentations. Comprehensive experience in producing high quality Go-To-Market (GTM), Point of Views (POV) and client presentations Bring your best skills forward to excel in the role: Problem-solving skills to identify, escalate, track and resolve issues in time Strong project management skills and ability to run projects on his own Effectivepresentationand public speakingskills Ability to work in a rapidly changing environment where continuous innovation is desired Ability to effectively team with others in a large, global organization Analytical skills to bring clarity to complex issues and gather data-driven insights Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Manage and work with key stakeholders onshore and onsite Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 14-16Years Educational Qualification: Any Degree
Posted 1 month ago
5.0 - 9.0 years
15 - 19 Lacs
Noida
Work from Office
Company: Mercer Description: POSITIONHealth Consulting Analyst INTERNAL DETAILS Job familyH&B Consulting / Job family groupConsulting Job profileH&B Consulting Analyst Aligns to US-based role of Level D WHAT A TYPICAL DAY LOOKS LIKE Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies Become steeped in the details and documentation of a clients current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team Aid in developing open enrollment benefit guides Engage with client vendors regarding client deliverables, documentation and data, and issue resolution Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials Monitor day-to-day client interactions and offer support or escalate appropriately Support with client compliance requirements Manage and maintain client documentation and data files Use Mercers proprietary tools, templates and best practices Interact daily with US-based core client team members WHAT WE VALUE Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights Competency in project management and superior organizational skills Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry Ability to work in teams and independently across multiple clients Flexibility to work under tight deadlines and changing client needs Strong attention to detail PREFERRED QUALIFICATIONS Prior 3+ years of work experience Prior experience in the US Healthcare industry A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred Working knowledge of Microsoft OfficeWord, Excel, and PowerPoint Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues WHAT MAKES YOU STAND OUT Experience working directly with US-based clients Track record of critical thinking beyond standard operating procedures Proven flair for building and sustaining relationships with onshore (US-based) colleagues Proven fast learner with a knack for taking initiative and emulating from example Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 1 month ago
6.0 - 11.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Role - Change manager Location - Hyderabad Contract to hire opportunity - 6 to 12 months contract before possible internalization Experience : Minimum 5 years experience in global business transformation environment, within Global Business Services / Shared Services industry / and/or BPO Services. Track record of Change Management methodologies incorporated into strategic projects / transitions. Demonstrated understanding of project management methodologies. Soft skills : Excellent stakeholder management skills, including with Senior stakeholders. Excellent written and oral communication & inter-personal skills, ability to develop high-quality documents. Able to work in uncertain, constantly changing environment. Technical skills : Change Management certification (e.g., Prosci) is a plus. Knowledge/certification of Continuous Improvement (CI) methodologies is a plus.
Posted 1 month ago
13.0 - 20.0 years
15 - 22 Lacs
Mumbai
Work from Office
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 1 month ago
10.0 - 15.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project description Our client is a leading commodity trading and logistics company. They are committed to building and maintaining world-class IT applications and infrastructure. The Trading IT group directly supports the trading business, and this business has started a far-reaching programme to enhance and improve its trading applications using an innovative architecture to support business growth across the full range of business lines and geographies and to enable the sharing of systems across different businesses. This programme is aimed at delivering functional capabilities, enhancements, and technical infrastructure upgrades to enable continued business growth and enhanced profitability for the firm. This role will be reporting to the Project Manager/Functional Lead for Corporate Funding and Operational Treasury. Responsibilities Accountable for functionally supporting IT deliverables for the TMS application.Including; Ensuring TMS application supports the agreed business requirements. Review and challenge all requirements, change requests, and specifications, including: Functional Application functions Reporting functions Application Interfaces Operational control activities Audit requirements Documenting the implementation specifications/configurations, and preparing a knowledge base for the application. Where required, administering, the configuration of the TMS. Develop (review if required) test scenarios and test cases and support end-users with testing Support all types of issue resolution with the respective application owners Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutionsWorking Relationships with: Project stakeholders and key users across various IT and business departments External/Internal application support vendors Testing and training teams Skills Must have Knowledge & Experience: Overall, 10 years of experience, with a minimum of 3 years in end-to-end TMS implementation as a BA Should have completed at least 3 years in any TMS IT implementation Strong experience with corporate funding, treasury, and related accounting functions. Experience in business transformation with adapting existing systems to new businesses and strategies Strong academic background An excellent degree from a top-tier university is required in a subject that demonstrates the need for logical thinking, precise understanding, and clear articulation Attributes: Independent delivery and ownership-focused End-to-end process mindset Able to self-manage, collaborate, and regularly prioritize and manage activities across multiple workstreams Good communicator, engaging, and able to work with offshore teams across various time zones Excellent written and verbal communication skills Ability to make data-driven decisions & thrive in a fast-paced environment Nice to have MT to MX transformation experience Other Languages EnglishB2 Upper Intermediate Seniority Senior
Posted 1 month ago
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