Business Support Coordinator (Invoice Specialist)

Role Overview: You will be part of the Business support team responsible for managing the booking, certificate, and invoice process for Maersk Training centres globally. Your role will involve validating and processing invoices, resolving discrepancies, maintaining compliance with SOPs, and contributing to process improvements. Key Responsibilities: - Validate and process invoices in Business Central and ADM systems. - Interact with internal stakeholders to resolve invoice discrepancies. - Document all interactions clearly and perform necessary follow-ups. - Analyse incoming documents for completeness and accuracy. - Correct and reprice invoices to ensure accurate checkout. - Adhere to structured SOPs to maintain consistency and compliance. - Identify and implement process improvements to enhance efficiency. - Support departmental innovation and continuous improvement initiatives. - Prepare, review, and send information related to care services and providers. - Collaborate effectively within a team to meet shared goals. Qualifications Required: - Graduate degree in a non-technical field (e.g., B.A., B.Com). - Minimum 4-5 years of back-office operations experience in financial services. - At least 3 years of experience in invoice adjudication or validation. - Advanced Excel Skills: VLOOKUP/XLOOKUP, INDEX-MATCH, IF, SUMIFS, Pivot Tables, Conditional Formatting, Power Query (preferred). - Excellent written communication and interpersonal skills. - Detail-oriented with strong data analysis capabilities. - Ability to prioritize tasks and meet deadlines independently. - Flexible and adaptable in a dynamic work environment. - Familiarity with systems and tools such as Business Central (BC), ADM (Administrate), or similar tools, and MS Office Suite (Word, Excel, PowerPoint). Additional Company Details (if available): The company values commitment to continuous learning and process innovation, proven excellence in customer service, and cross-functional collaboration.,